Human Resources & Payroll Manager - Smoothie King

Overview:

If you’re looking for a purpose and not just a job, join the Smoothie King team and turn your purpose into a fulfilling passion!

 

We're not just the pioneers of the nutritional smoothie; we're the champions of inspiring people to live a healthy and active lifestyle. With over 1300 stores and counting, we’ve grown to become the largest nutritional smoothie bar in the nation, with a simple recipe for success: Hire the best people, use the best ingredients, and blend with a purpose.

 

At Smoothie King, we're serious about our clean ingredients and passionate about our guests' health and wellness journeys—but that doesn't mean we don't know how to have a good time. Here, you'll find work that's equal parts challenging and rewarding, all within a culture that's as amazing as our smoothies. We're committed to continuous improvement, achieving our goals, and fostering a supportive and collaborative environment where every team member can thrive.

General Overview:

As a dynamic, rapidly growing company, we are looking for a purpose-driven and dedicated talent to join our Human Resources team. The Human Resources & Payroll Manager is a key leader and business partner responsible for overseeing and managing various HR functions that support the growth and success of Smoothie King. This role encompasses payroll (company-wide), compensation, employee relations, recruiting, onboarding, training, and development (for assigned departments). The role requires strong organizational skills, an aptitude for process improvement, and a commitment to promoting Smoothie King’s mission, culture, and core values.

Essential Functions:

Payroll Management:

• Manage full-cycle, multi-state bi-weekly payroll for hourly and salaried team members.
• Ensure accuracy and compliance in payroll entries, tax filings, and benefit deductions.
• Manage tax and compliance activities through ADP Smart Compliance.
• Serve as an administrator for the payroll system.
• Partner with Accounting and Finance team to reconcile payroll and ensure accuracy of payroll funding. Develop ad hoc financial and operational reporting as needed.
• Facilitate audits such as 401(k) audit, Form 5500, Workers Compensation audit, and financial audits by preparing and providing documentation to auditors.
• Ensure accurate and timely year-end coordination and reporting (e.g., W-2, 1095’s).
• Maintain knowledge of federal and state payroll regulations and investigate and resolve payroll-related inquiries.
• Implement policies and drive process improvements in alignment with business requirements.
• Collaborate with the Chief People Officer to maintain and enhance brand-wide compensation policies and procedures, ensuring alignment with our compensation philosophy and market trends. Oversee the execution of annual compensation refresh activities, including data analysis, benchmarking, and updates to salary structures.

HR Business Partner (Assigned Departments):

• Administer the bonus program and ensure alignment with brand goals.
• Serve as a trusted resource for employee relations, addressing concerns and promoting a positive workplace culture.
• Manage and resolve employee relations issues in a professional and timely manner.
• Support recruiting and onboarding activities for assigned departments in collaboration with the HR Manager responsible for leading company-wide recruitment.
• Partner with leadership to identify and address team development needs.
• Champion Smoothie King’s culture by organizing and supporting initiatives that enhance team engagement; active member of the “Fun Committee”.
• Drive the “Power Up” performance management program to empower leaders and strengthen workplace culture.
• Conduct adhoc compensation studies to ensure market competitiveness.
• Implement HR policies and improve processes to align with business needs and enhance operational efficiency.

Major Responsibilities / Specific Requirements:

• Strong customer service focus and effective communication skills.
• Analytical mindset with problem-solving aptitude.
• Tech-savvy with an aptitude for leveraging technology to simplify processes.
• Proficiency with HR and payroll systems, preferably ADP Workforce Now.
• Thorough understanding of payroll laws, wage and hour regulations, and tax compliance.
• Ability to work effectively in a fast-paced environment while managing multiple priorities.
• Unwavering commitment to confidentiality, accuracy, and integrity.
• Strong attention to detail and organizational skills.
• Promote the culture, values, and mission of Smoothie King.

Education and Experience Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field (or commensurate experience).
• Minimum of 5 years of progressive HR experience, including payroll management and employee relations within the food and beverage industry, required.
• HR certification such as SHRM-CP, PHR, or equivalent preferred.
• Experience with ADP Workforce Now or similar HRIS platforms is required.
• Strong understanding of payroll laws, regulations, and compliance requirements.
• Personal passion for health and fitness is a plus.

What We Offer:

Join our team and enjoy an unusually fun work environment with an upbeat atmosphere and great team members. It is our purpose to maintain an environment our team members can brag about, where our focus and belief are built on our core values: We Are Better Together, We Keep Evolving, We Live Our Mission, We Do the Right Thing, and We Focus and Finish. With our core values at the forefront of every decision we make, it allows for collaboration, passion, and a no-limits mindset when it comes to your future! We keep our team happy with our great benefits package, free smoothies, flexible work schedules, office lunches and parties, monthly fitness challenges, free gym access, and more fun activities to make Smoothie King a happy and healthy place to work.

 

Our Mission

Inspire people to live a healthy and active lifestyle.

 

Our Vision

To be an integral part of every health and fitness journey.

 

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At Smoothie King, when we say inspire people, we mean everyone. We champion a diverse and inclusive workforce that is representative of the guests we serve. We blend the unique members of our organization, celebrating what is both common and different to grow better together and Rule the Day. The foundation of our diversity efforts is closely tied to our core values, which includes “We Are Better Together” and “We Do the Right Thing”. We are proud to be an equal opportunity employer and consider all qualified candidates, without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, or medical condition or disability. If you are a person with a disability and you need assistance in applying for a position with Smoothie King, please call our Human Resources Department at 214-935-8900 and direct assistance will be provided.