Human Resources Office Specialist - Baltimore City Community College

Description/Job Summary

Baltimore City Community College (BCCC) is recruiting a detail-oriented Office Specialist who will supply support to the Office of Human Resources and play a pivotal role in the success of this office.  Duties include purchasing, records control, greeting visitors, responding to customer inquiries through phone calls and e-mails, data entry, and other administrative activities. The position provides direct secretarial support such as scheduling appointments, drafting and sending correspondences, data compilation and report creation, personnel records and filing; and must have the ability to perform multiple functions simultaneously.

Responsibilities/Duties

• Serve as the eyes and ears of the office, providing information, answering questions, and responding to requests
• Ensure optimal use of office equipment, supplies, and inventories through preventive maintenance
• Maintain workflow by analyzing and refining standard operating procedures, such as scheduling, communications, and office layout
• Coordinate internal and external resources to expedite workflow
• Provide front-desk coverage by managing a busy, multiline phone system, greeting guests as they enter the office, managing incoming/outgoing mail and shipments, and maintaining an organized, clean office environment
• Provide administrative support to senior leaders, including email correspondence and generation and distribution of memos, letters, spreadsheets, forms, and faxes
• Plan, organize, and schedule meetings in the office, off-site, and via videoconference
• Maintain filing system, contact database, employee list, and inventory
• Order and oversee office supplies and food deliveries for group meetings

Required Skills

• Proven administrative experience
• Superb written and verbal communication skills
• Strong time-management skills and multitasking ability
• Aptitude for learning new software and systems

Required Qualifications

Education:

• High school Diploma and/or General Education Diploma (GED)

Experience:

• Five (4) years of administrative professional and customer service in a professional office environment, which will include at least two (2) years of experience in
  • Microsoft Office Suite (Outlook, Word, Excel and PowerPoint) at the proficiency level.
  • Supporting a professional office environment and providing administrative/clerical support to multiple staff.
  • Maintaining calendars with scheduling meetings and tracking deliverables.

Preferred Qualifications

• Associate's degree in business administration, or related field

Details

Physical Requirements

• Sitting in a normal seated position for extended periods of time.
• Occasionally lifting, carrying objects weighing 10lbs. or less.
• Occasionally pushing and pulling objects weighing 30lbs. or less.

Benefits

State Benefits Guide