Human Resources Manager - Salem, OR - NorthWest Senior & Disability Services

We look for individuals in our organization who are passionate about our mission and values, and providing excellent customer service.

We value our employees, working closely with them to help them be successful.

Join our leadership team in supporting our valuable and committed employees who make a positive difference in the lives of those we serve on a daily basis!

You will be encouraged to reach your full potential on the job through overseeing the full range of human resources functions and responsibilities, and by serving on the Executive Management Team as the subject matter expert in the human resources arena.

Our Human Resources Team will depend on your leadership and support in a wide range of important functions such as recruitment and selection, leave administration, employee relations, compensation/benefits, and other day-to-day operations.

Recruitment #: 188-06-24

Closes: Open Until Filled

Location: Salem, OR

Salary: Starting at $7,501 per month, with excellent benefits (See below)

Agency Sponsored: Medical/Dental 100% paid for employee and 90-98% for dependents: generous Paid-time off, Public Employee Retirement (PERS), Employee Assistance Plan, Long Term Disability, great culture.

Employee paid: Deferred Compensation, Life Insurance, Short Term Disability, Colonial Life Supplemental Plans, Legal Shield.

General Description

Responsible for the agency’s human resources function, leads the agency’s human resources team, and serves as a member of the Executive Management Team.

As a manager, responsible for the human resources team’s performance and accurate delivery of services to meet the agency and employee needs in compliance with the local, state, and federal labor laws and regulations.

Essential Functions

1. Leads the agency’s human resources function
2. Manages the human resources team
3. Heads up the agency’s employee and labor relations
4. Administers the agency’s employee benefit program
5. Oversees risk management in assigned areas
6. Serves as an agency representative
7. Serves on the Executive Management Team

1. Leads the agency’s human resources function

• Ensures that the human resources function meets agency needs
• Interprets human resources practices and policies and ensures compliance with federal, state, and local regulations, policies, and funding requirements
• Manages the agency’s compensation, recruitment and selection, and performance management programs
• Analyzes and evaluates effectiveness of current HR programs, benefits, policies and practices
• Initiates necessary changes required for improvement and assesses the need for new programs, benefits, policies and practices
• Monitors the department’s use of agency resources to carry out its mission
• Oversees and ensures compliance with confidentiality and HIPAA laws

2. Manages human resources team to meet expectations and goals

• Prioritizes HR team’s workload (short and long term), assigning employee tasks to accomplish work within prescribed time frames
• Manages staff performance and provides support in the areas of development
• Assists with updating and developing work procedures and standards, including employee onboarding, protected leave administration, and job/pay changes
• Assists HR staff with accessing and generating data from Payroll systems

3. Leads the agency’s employee and labor relations

• Serves as primary liaison with the union leadership on labor issues, grievances and is the lead management representative during contract negotiations
• Consults and advises on employee-relations issues, guides problem resolution, oversees fact finding, conducts investigations, and reports outcomes as needed
• Ensures labor relations conform to labor laws, and promotes a collaborative spirit with union leadership
• Interprets and ensures that labor contract obligations are met
• Ensures labor laws are followed for all staff and is primary author of agency Employee Handbook

4. Administers the agency’s employee benefit program

• Oversees administration of the benefits program
• Researches, evaluates, and recommends changes to employee benefit programs to meet employee needs within the agency budget
• Oversees communication of benefits offerings to employees
• Works closely with administrative services and vendors to ensure benefit program reporting requirements are met
• Serves as chair for the Union/Management Insurance Committee

5. Oversees risk management in assigned areas

• Oversees filing of claims, return-to-work programs, OSHA reporting, and general administration
• Ensures that the agency has adequate Worker’s Compensation and Volunteer Insurance coverage
• Oversees employee safety and ensures an HR representative sits on the Safety Committee
• Implements recommendations of the Safety Committee

6. Serves as an agency representative

• Represents the agency in diverse settings, including substituting for the Executive Director; presenting to the Board, advisory councils, and other groups; and serving on assigned committees or work groups
• May lead or facilitate meetings or work groups

7. Serves on the Executive Management Team

• Recommends and participates in visioning and strategic planning
• Recommends and provides analysis of impact of recommended agency policies
• Participates in agency decision making
• Represents and supports management decisions
• Serves as the Executive Management Team knowledge expert, including current trending, best practices, and compliance within the human resources arena
• Serves as a key leader within assigned duties

Keyword: Human Resources Manager - Salem, OR
Required Experience:

Minimum Qualifications - Experience and Education

Any equivalent combination of education and experience, which demonstrates the knowledge, skills and abilities required, will be considered. However, the following is preferred:

• Bachelor’s degree in human resources, labor relations, public/business administration, or related field
• Four years of management experience
• Human resources management experience with knowledge of public sector and labor relations
• Must possess the knowledge, skills, and abilities to accomplish the essential functions of the position

Preference will be given to candidates who, in the course of obtaining the specified experience and training, have senior management experience in a similar agency.

Job-Specific Skills Needed to Meet Agency Expectations

The human resources manager must have knowledge of the principles, practices, and laws of:

• Human resources in all functional areas
• Federal and state regulations within the practice area
• Public employment laws and public labor relations rules
• Planning, forecasting, organizing, and controlling the use of agency resources to achieve agency and unit goals and objectives

General Skills Needed to Meet Agency Expectations

Must be able and willing to perform the following:

• Support the agency mission and vision
• Model, support, and lead by exemplifying the agency’s core values—integrity, professionalism, service, and compassion
• Maintain and share information according to privacy regulations and ensure that employees within assigned area does the same
• Serve as a mandatory reporter of suspected cases of neglect, exploitation, and abuse of vulnerable populations as required by policy and regulation, and make the appropriate referral to a responsible agency such as Child or Adult Protective Services Units
• Demonstrate and uphold Oregon public entity ethics laws
• Exhibit the following leadership competencies:
  • Manage change, identify problems and make appropriate decisions
  • Participate in setting vision and strategy
  • Take appropriate risks and innovate
  • Organize and manage the work load
  • Understand the agency’s key functions
  • Communicate effectively and follow through
  • Display drive and purpose
  • Exhibit capacity to learn and maintain current knowledge in expertise areas
  • Manage self and exhibit flexibility, adaptability, self-awareness and accountability.
  • Develop others and build and maintain collaborative relationships with a variety of stakeholders.
  • Maintain a high degree of professionalism
  • Managing effective teams and work groups
  • Value diversity and difference
  • Manage and influence others

Work Environment and Physical Demands

The human resources manager works in an office environment. They:

• Use a computer, telephone, and other office equipment
• Need to tolerate and be able to work where the noise level is that of a typical office
• May encounter frequent interruptions throughout the work day
• Use technology and equipment resources as necessary to meet job requirements, including word processing, spreadsheets, database, internet research, mail, IM, phones, copiers, etc.
• Travel regularly within the agency’s service delivery area (in an agency or personal vehicle)
• Are regularly required to sit, talk, or hear
• Use repetitive hand motions
• Must be able to handle objects and sustain a sense of touch
• Must be able to stand, walk, reach, and bend
• Must be able to lift up to 40 pounds

As an executive, the person in this position is required to work additional or irregular hours on occasion, and may respond to emergency situations. Contact with the public in home or office environments may risk exposure to people with contagious diseases or irrational/hostile behavior and contact with domestic animals.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Requirements

To be successful, candidates must:

• Meet all of the requirements for an Authorized Designee (for agency to conduct and review criminal background checks for prospective employees) as outlined in current OAR
• Secure and maintain a valid Oregon driver’s license or have an acceptable alternative means of transportation
• Attend work regularly to meet the demands of this job and to provide necessary services
• Complete and pass a criminal background check

Reporting Relationships

Reports to: Executive Director

Direct reports include: Human Resources Generalist, Human Resources Specialist, and Human Resources Administrative Assistant.

Classification: Human Resources Manager	Position Number: 188
Salary Range: EM30	FLSA Status: Exempt
Unit: Administrative Services	Location: Salem
Reports To: Executive Director	Executive Management Team
Last Revision: June, 2024	Union Status: Unrepresented

This job description is a general guide for the job to be performed and does not cover everything. Employees may be required to perform other duties, including covering for, and in, other offices. Employees are expected to follow and perform other job-related duties requested by their manager.

Reasonable accommodations will be made as needed.

Job descriptions are subject to change.

From: NorthWest Senior & Disability Services