Human Resources Manager - ECBM Insurance Brokers and Consultants

About ECBM

ECBM is a family-owned and operated insurance broker and consulting firm based in Media, PA. We specialize in high-risk industries that require dedicated, client-based broker services in the areas of Commercial Insurance, Workers’ Compensation, Employee Benefits, Cyber Liability, Professional Liability, Farm & Agriculture, and Personal Insurance. Founded in 1970, our mission is to put people- our clients and employees- first. As a privately-owned company, our motto has always been: "No Shareholders, Just Transparency."

ECBM operates on three main core values: Empathy, Energy and Tenacity. We test every employee who works here for these three core values because employees must have Empathy to care about our clients, Energy to provide the level of service we require, and Tenacity to go that “extra mile” to solve our clients' challenges.

In addition to caring for our clients, we also take pride in caring for our employees. We’ve been a Best Place to Work in Insurance recipient for the last eight years, and the average length of service for our employees is 11 years.

About the Role

ECBM is looking for a Human Resources Manager to join our team in our HR Department! This person will report to the VP of HR. This person will oversee and manage all aspects of our human resources practices and processes. This position helps foster a positive workplace culture, ensuring compliance with employment laws, and is responsible for employee development, and aligning HR strategies with organizational goals.

Responsibilities

1. HR Strategy Development: Collaborate with senior leadership to develop and implement HR strategies that align with the organization’s goals and objectives.
2. Talent Acquisition: Oversee the recruitment process, ensuring the attraction and selection of top talent. Develop and implement effective onboarding programs to enhance employee retention. This role will require you to actively participate in recruitment efforts, conducting interviews, and engaging with candidates to ensure a seamless hiring experience.
3. Employee Relations: Serve as a trusted advisor to employees and management, addressing employee concerns and fostering a positive work environment. Mediate conflicts and facilitate resolution.
4. Performance Management: Design and implement performance management systems that promote employee development and align with organizational goals. Provide guidance on performance evaluations and feedback processes.
5. Training and Development: Identify training needs and develop programs to enhance employee skills and career growth. Promote a culture of continuous learning and development.
6. Employee Benefits Programs: Responsible for overseeing and coordinating Employee Benefits Programs.
7. Compliance and Policy Management: Ensure compliance with labor laws and regulations. Develop, implement, and communicate HR policies and procedures.
8. Data Analysis and Reporting: Utilize HR metrics to assess the effectiveness of HR initiatives and make data-driven decisions. Prepare reports for senior management on HR trends and issues.
9. Special Projects as required by management.

Education & Experience

• College degree preferred. 
• SHRM-CP, SHRM-SCP, or PHR/SPHR certification.
• Experience in change management and organizational development.
• Strong interpersonal and communication abilities
• Excellent problem solving and decision-making skills
• 10 years of experience in Human Resources and Supervision with companies employing over 100 employees. 

Benefits

• Competitive Pay
• Health and Welfare Programs Including Medical, Dental, and Vision Insurance
• Retirement and Income Protection Programs, including a 401k plan
• Work/Life Balance Including PTO, Holidays and Remote work opportunities
• Career Advancement Opportunities