Human Resources Manager - Hunger Mountain Co-op - Gallagher, Flynn & Company

Company: Hunger Mountain Co-op

Website:  https://hungermountain.coop/

Location: Montpelier, VT

Job Title: Human Resources Manager

Reports To: General Manager

About the company:

Hunger Mountain Co-op in Montpelier, VT, has been in operation since 1972 and continues to grow its healthy impact on the Central Vermont communities – helping customers eat better, strengthening local agriculture, and supporting the community’s development. With over 10,000 members, 400 local vendors, and 180+ employees, Hunger Mountain Co-op is committed to fulfilling its mission to act as a community and environmental steward providing sustainably produced and nutritious products year-round.

Position Summary:

In collaboration with the leadership team, HR Manager ensures excellence related to all human resources matters by effectively managing all aspects of human resources of the Co-op including customer service, employment policies and practices, recruitment, staff development, compensation, and labor relations.

Key Duties and Responsibilities:

Customer Service

• Provide excellent customer service to all internal and external customers, including all employees and employment candidates.
• Ensure high level of customer service throughout Co-op through training and program development.

Employment Policies and Practices

• Consider and propose effective, equitable and legal human resource policies.
• Monitor application of policies for uniformity and fairness throughout all departments.
• Keep abreast of all state and federal employment laws and ensure compliance in all HR activities.
• Assist managers with implementation and documentation of performance management actions.
• Maintain accurate and complete personnel files for all employees.
• Maintain updated job descriptions for all positions.

Recruitment

• Oversee recruitment activities and maintain a pool of current qualified applicants.
• Work with managers to determine qualifications for open jobs.
• Support hiring process, as needed.
• Interview job applicants, check references, and make hiring recommendations.
• Plan for future labor needs with management team.

Staff Development

• Conduct onboarding orientation for new staff and monitor employee department training.
• Identify training needs and development opportunities for all employees.
• Coordinate training for managers and other staff in teamwork and group process skills.
• Ensure staff performance evaluations are conducted appropriately and on time.

Compensation

• Administer pay increases following established compensation guidelines and work with Payroll staff to ensure accurate and timely payment to employees.
• Administer benefits programs per established contracts, policies and legal requirements.
• Educate and act as a resource to employees with regard to benefits and insurance related issues.

Labor Relations

• Work with managers and staff to resolve personnel issues.
• Maintain strong working knowledge of policies and collective bargaining agreement.
• Participate in union contract (collective bargaining agreement) negotiations.

Management

• Participate in management team meetings, plans and initiatives.
• Develop and implement department plans, annual and multi-year.
• Manage HR department staff as necessary consistent with Co-op policies and procedures
• Perform other duties as assigned by the General Manager.

Desired Skills, Experience and Qualifications:

• 5+ years of experience in human resource administration.
• Excellent oral and written communication skills.
• Organization skills and ability to pay attention to details.
• Demonstrated objectivity, neutrality, and ability to remain calm under pressure.
• Demonstrated ability to follow through on commitments.
• Ability to cultivate a supportive and positive company culture and work well in the environment where teamwork and constant communication are essential.
• Ability to maintain strict confidentiality.
• Ability to follow all safety policies and procedures of the Co-op.
• Excellent customer service to customers, vendors, and co-workers.
• Ability to work a flexible schedule if necessary, based on business needs.
• Ability to follow attendance policies of Hunger Mountain Co-op.
• Experience working in a union environment.
• Bachelors or master's degree in human resources or business administration, or equivalent certification(s).
• Experience working in natural foods retail environment or related industry is preferred.

#HungerMountainCoop

Gallagher, Flynn, & Company, LLP has been retained to conduct this search. While we appreciate all interest in this opportunity, only candidates most closely aligned with our search will be contacted.

Disclaimer: What's listed above is representative of the responsibilities of the position but is not meant to be an exhaustive list. Responsibilities may change during employment at the company's discretion. Gallagher, Flynn and Company and our clients do not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.