Human Resources Generalist - Next STEPS Worldwide

Human Resources Generalist
Location: McKinney, TX
Job Type: Full-time
Pay: Starting at $54,000 per year

About Next STEPS Worldwide:
Next STEPS Worldwide is an innovative and rapidly expanding outpatient clinic offering a wide range of psychological, therapeutic, and nutritional services for individuals across the lifespan. With a deep commitment to a multidisciplinary team approach, our team of licensed psychologists, therapists, dietitians, and provider support specialists work collaboratively to provide the highest level of care to our diverse client base. Headquartered in McKinney, Texas, we currently have 27 locations across the state, with more opening soon.

Position Overview:
We are seeking a driven, customer-focused Human Resources Generalist to join our dynamic team. In this role, The HR Generalist will play a critical role in supporting the daily functions of the Human Resources department, policy implementation, employee relations, compliance, and performance management. This role is ideal for a professional who thrives in a dynamic environment and enjoys managing multiple aspects of HR to contribute to a positive workplace culture. You will also serve as a key resource for employees and managers, delivering essential HR services and fostering an inclusive and supportive workplace culture.

Key Responsibilities:

• General HR Duties:
• Serve as a key point of contact for employees and managers, communicating HR policies, procedures, and legal standards.
• Assist the Director in Talent Acquisition
• Conduct exit interviews, analyze trends, and offer insights and recommendations for continuous improvement.
• Manage leave programs, workers’ compensation, and ensure compliance with regulations.
• Analyze HR metrics to drive decision-making, create solutions, and recommend policy improvements.
• Lead employee investigations and manage sensitive HR issues as they arise.
• Administer day-to-day benefits interactions and assist with annual renewals.
• Provide guidance to leadership and employees on performance management, corrective action, and internal investigations.
• Serve as a backup for payroll processing.
• Track and manage license expirations for licensed staff and provide timely reminders.
• Oversee credentialing and re-credentialing processes for licensed staff in compliance with organization standards.
• Create and maintain employee files, ensuring documentation is accurate and up to date.
• Monitor compensation changes and assist in budgeting efforts.
• Perform additional HR duties as assigned.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
• Minimum of 3 years of direct HR experience
• Previous experience in healthcare HR is preferred.
• PHR or SHRM-CP certification is a plus.
• Strong understanding of employment laws, HR policies, and regulatory compliance.
• Excellent problem-solving skills with the ability to make sound decisions in line with company policies and legal standards.
• Exceptional interpersonal, verbal, and written communication skills.
• Strong analytical skills and attention to detail.
• Ability to handle complex, multi-faceted tasks with a high degree of organization.
• Ability to work independently, exercise initiative, and make decisions in a fast-paced environment.
• Discretion and confidentiality in handling sensitive information.
• Proven ability to build positive relationships and work collaboratively with all levels of staff.
• Proficiency in Microsoft Office Suite required.

Benefits:

• 401(k) matching
• Health, dental, vision, and life insurance
• Paid time off
• Flexible work schedule
• Professional development opportunities

Why Join Us?
At Next STEPS Worldwide, you’ll have the opportunity to work in a collaborative, fast-paced environment where your contributions directly impact the growth and success of a rapidly expanding organization. We are committed to providing a supportive work culture where you can thrive and make a meaningful impact on the lives of our clients and employees.

How to Apply:
If you are ready to make an impact with a forward-thinking, multidisciplinary team, apply today!