Human Resources Generalist at CHAGEE USA

CHAGEE (pronounced CHAh-jee) is a modern tea house with over 6,000 locations globally. Our teas have a rich cultural heritage stretching across several thousand years. We are one of the earliest regional teahouse chains positioned as the purveyor of modern tea culture. Our mission is to refresh and reintroduce the lifestyle of tea to the world, where guests can connect in a beautiful space and enjoy premium and diverse flavors of tea.

Through our stores across Malaysia, China, Singapore, and Thailand, we serve a staggering 100 million cups of tea monthly. CHAGEE is excited to expand to the US market, and this is your chance to be part of an exhilarating journey as we deliver the taste of authentic tea culture to America.

Overview: Elevate your career with CHAGEE as an HR Generalist. At CHAGEE, you will play a vital role in supporting our store employees and leadership while providing additional HR assistance to our corporate office. This position is perfect for someone eager to grow their career in HR while making a tangible impact on a rapidly expanding global brand. Your work will contribute to fostering an engaging, inclusive, and compliant work environment across all levels of the organization.

What you'll do:

• Employee Support: Support the HRBP as a first contact for employees, addressing questions and resolving concerns with empathy and professionalism.
• Recruitment and Onboarding: Assist with the hiring and onboarding process for store and corporate employees, ensuring a smooth transition for new-hires into their roles.
• Policy Implementation: Communicate and enforce HR policies, ensuring compliance with local, state, and federal regulations.
• Employee Relations: Support the resolution of employee relations issues, performance management, and fostering a positive workplace culture.
• HR Administration: Maintain accurate employee records and support HR processes, including payroll, benefits administration, and compliance reporting.
• Training Coordination: Assist in the delivery of training and onboarding programs.
• Engagement Initiatives: Contribute to employee engagement and recognition programs to build morale and retention.
• Demonstrate flexibility and adaptability in a rapidly evolving environment.
• Be prepared for duties and responsibilities to evolve, and show a willingness to step outside of your usual scope to support the company's growth. Expect opportunities for personal and professional growth as you navigate new challenges.

Experience you need to be successful:

• Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent work experience).
• 2-3 years of experience in HR, with exposure to employee relations, recruitment, and HR administration.
• Experience in retail, hospitality, or food & beverage industries is a plus.
• Strong understanding of HR policies, procedures, and employment laws.
• Excellent communication and interpersonal skills to build trust across diverse teams.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in HRIS systems and Microsoft Office Suite.
• High attention to detail and strong organizational skills.

What We Offer:

• Competitive salary
• 401K with company match to secure your future
• Comprehensive medical, dental, and vision insurance with company contribution for individuals and dependents
• On-site fitness center and wellness programs
• Generous paid time off and sick policy
• Income protection including Disability, Life, and AD&D insurance
• EAP Program to support your wellness objectives

Don't miss out on this incredible opportunity to be at the forefront of CHAGEE's expansion into the US market. Join us in shaping the future of premium tea culture and creating unforgettable experiences that will captivate global tea enthusiasts. Apply now and be part of something truly extraordinary!

The expected base salary range for this position is $65,000 - $90,000 annually. Your actual base compensation will be determined on a case-by-case basis and may vary based on considerations including (but not limited to): relevant knowledge and experience for this position, skills, education, certifications, and more.