Human Resources Generalist - BrightStar Credit Union

The Human Resource Generalist will assist with a wide range of HR functions, including recruitment, employee relations, performance management, onboarding, benefits administration, compliance with labor laws, and maintaining employee records. The generalist will act as a primary point of contact for employees on HR matters while partnering with managers to ensure a positive and productive work environment.

Essential Functions & Responsibilities:

• Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, leave, and ADA; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety and New Hire Orientation, annual posters.
• Reconciles benefits and generates monthly deduction reports.
• Maintains accurate employee files for active and past employees.
• Coordinate and conduct new hire orientation.
• Maintains compliance with federal, state, and local employment laws and regulations; recommends best practices and reviews policies and procedures to maintain compliance.
• Assist employees by answering general credit union policy questions or clarifying benefit use.
• Promote employee relations by providing input and guidance on interpreting policies relating to employees and the credit union's objectives.
• Assist with employee engagement activities, planning, and executing.
• Assist in developing HR-related communications and services for all staff. Communicate updates to the team regarding openings, new hires, promotions, etc.
• Assist with the selection and recruitment of employees; interview candidates and provide direction to managers about the interview process; administer appropriate proficiency tests to job applicants and post positions; screen applicants sent to managers, process onboarding; manage IT tickets, payroll, new hire packets, ensuring that proper interviewing and testing practices are utilized in the hiring process; develop relationships with external employment sources. Complete required checks on prospective new hires, references, background, credit, and personal references.
• Performs other related duties as assigned.

Performance Management:

• Provide outstanding service to staff as defined by our service standards and promises.
• Provide accurate reconciliation reports and status of recruitment efforts, benefit costs, utilization, personnel files, etc.
• Expand knowledge and develop skills to enhance understanding of human resources.
• Process applicant and new hire information with accuracy.

Minimum Qualifications of Education and Skills:

Experience: Minimum of three years of similar or related experience.

Education: (1) Bachelors Degree, or (2) Achievement of formal certifications recognized in the industry as equivalent to a Bachelors Degree.

Certification: Certifications recognized in the Human Resource Industry

Essential Skills:

• Strong Communication Skills: Ability to effectively communicate verbally and in writing with employees at all levels, including management.
• Problem-solving skills: Identifying and resolving employee issues and conflicts in a timely and professional manner.
• Interpersonal Skills: Building rapport with employees, fostering positive relationships, and creating a collaborative work environment.
• Organizational Skills: Managing multiple priorities and deadlines efficiently.
• Analytical Skills: Interpreting data and making informed decisions based on HR metrics.
• Knowledge of Employment Law: Staying current with federal, state, and local employment regulations, including wage and hour, leave of absence, and ADA, among other employment regulations.

Interpersonal: Work involves extensive contact with others and is of a private and sensitive nature.

Other Skills: Working knowledge of employment and interviewing practices. Excellent written and verbal communication skills; ability to express ideas and procedures clearly and consistently; ability to work with highly confidential information. Knowledge and proficiency use of computer applications, including spreadsheets and Word; excellent organizational skills; must be detail-oriented and accurate.

BrightStar is an Equal Opportunity Employer. BrightStar Credit Union is a drug-free workplace.