Human Resources Generalist - United Heritage Credit Union

This position will be working at our Headquarters Building in North Austin (183/Oak Knoll). This position is fully in-person at our offices.

We are seeking a skilled HR Generalist to join our HR team and contribute to the day-to-day operations of the department. This is a great opportunity for a HR professional with exposure to a wide variety of HR Operational duties, including, but not limited to, full-cycle payroll, benefits, leave program administration, employee relations, performance management, and more. If you thrive in a dynamic, fast-paced environment and possess excellent organizational and problem-solving abilities, as well as a roll-up-your-sleeve's mentality, this may be the job for you!

At UHCU, you can expect competitive pay including a comprehensive and generous benefits and PTO package. Our HR team is located at our HQ building in North Austin by the 183/Oak Knoll exit (Riata Trace) and offers amenities such as a fitness center, yoga room, free breakfast or lunch on Thursdays (e.g., FOOD TRUCKS!!), outdoor dining area and café with a micro market.

What you will do:

In this role, you will partner with the HR team and serve as a first point of contact for employees and management in order to ensure a seamless and positive experience throughout the employee life-cycle. You will be responsible for providing both strategic support to the designated business units and completing the transactional day-to-day operations of the department. You will also be heavily involved in driving process improvement and employee engagement through the implementation of HR initiatives and will be hands-on in the maintenance of HR metrics and analytics to carry out those initiatives.

Payroll and HRIS Administration - Process bi-weekly payroll utilizing ADP Workforce Now, including the collection, review, input, editing, and verification of all payroll data for 200+ employees. Serve as the subject matter expert on all payroll-related inquiries.

Benefits & Leave Administration - Act as the internal staff consultant and employee point of contact for all benefit and leave related inquires, including driving the full life cycle of the Open Enrollment Process.

Compliance - Assist with annual audits to include 401k, benefits plan, and workers' compensation. Certify all ACA requirements are properly filled out to ensure accuracy of reporting data. Assist with managing all quarter and year-end activity, including tax reconciliation and reporting, as well as distribution of timely and accurate annual earnings statements (W-2s).

Employee Relations - First point of contact on employee relations issues to conduct intake with managers and work with the VP of HR to compose corrective action documents and/or investigate complaints, recognizing when escalation of a situation is necessary.

Performance Management - In conjunction with the VP of Human Resources, coach and advise managers on the annual evaluation process including merit increases. Suggest process improvements that help drive employee engagement and retention. Collaborate with front-line managers to understand department and individual employee goals.

Employee Handbook - Review, update, and implement necessary changes to the Employee Handbook. Update employees and managers on any changes to ensure compliance with policies as outlined.

Job Descriptions - Assist with the creation of job descriptions for new positions and update/revise when needed for existing positions by partnering with managers to ensure information is accurate and kept up-to-date.

HR Projects - Partner with the VP of HR to identify, develop, and implement new efficiencies and process improvements for the HR Team and UHCU to support a culture of innovation and enhancement.

What you will need to succeed:

• Motivated self-starter who can work independently, is proactive, and loves a challenge with a strong sense of urgency.
• Strong follow through and grey-area decision-making skills with the ability to prioritize tasks and projects.
• Ability to maintain focus, multi-task, and keep a strong eye on the details in an ambiguous and changing environment.
• Excellent interpersonal skills: demonstrated consultative, influencing, strategic thinking and problem-solving and presentation skills.
• Proficient with Microsoft Office, Word, Outlook, and PowerPoint; with an advanced knowledge of Microsoft Excel.
• Ability to maintain confidentiality and demonstrate respect and professionalism.
• Excellent verbal and written communication skills to communicate professionally.

Minimum Qualifications:

• Accredited Bachelor's degree in a related field required, or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.
• 3+ years of progressive HR Generalist experience, with demonstrated experience in the full employment life-cycle, from on-boarding to departure processes.
• Demonstrated experience with modern HRIS systems to process payroll, entering new hires, employee updates, transfers and terminations.
• Demonstrated understanding of HR operations including payroll and employee benefits to include annual open enrollment.
• Understanding of MS Office Suite with proficient technical and computer skills; ability to create reports and navigate quickly within various computer programs.

Preferred Qualifications:

• PHR/SPHR or SHRMCP/SCP certification.
• Experience using ADP WorkForce Now.
• 5+ years of uninterrupted recent, progressive HR experience.
• 2+ years' full cycle payroll processing experience serving 200+ employees.
• Knowledge of employment-laws and regulations.
• Experience working at a bank or credit union.

About United Heritage Credit Union:

The Credit Union was established in 1957 as an Austin-based credit union, and over 65 years later we continue to serve communities in Central Texas, Austin and Tyler communities, as well as those that live in the rest of Texas through TXCC membership. Through innovative technology, exemplary service standards and competitive products, United Heritage continues to be a strong force in the credit union industry. UHCU has over $1.5 billion in assets, more than 77,000 members, 10 branch locations, and approximately 260 employees. We are a full-service financial institution whose vision is "To be your primary financial institution." Being part of our credit union means being part of our community.

UHCU Offers:

• Competitive Benefits Package
• 401(k) options (Pre-Tax and/or Roth)
• Generous paid time off (PTO)
• Education Reimbursement Program
• Opportunity to Advance!

Important Note: We take hiring very seriously. Interviewing at UHCU may include phone interviews, as well as 1st & 2nd round interviews. We are unable to follow-up with each and every applicant, but we do our best to run a thorough process for candidate