Human Resources Director at Hyatt

Miraval Arizona Resort and Spa

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As part of the property’s Executive Committee, the Director of Human Resources is a highly visible role with exposure to Senior and Corporate leadership, responsible for aligning associate strategies with operational and service objectives to meet the hotel’s business goals. The Human Resources function prides itself on excellence, service, integrity, and accountability. This position reports to the hotel General Manager.

The ideal candidate for this role is an experienced Human Resources Director with a demonstrated track record in the hospitality industry, specifically managing HR functions in a property with 400+ colleagues. This individual will have demonstrated success in exercising sound judgment and maintaining the utmost discretion in a professional environment. An advanced level of communication, responsiveness, and time management are essential to thrive in this high-impact position. Additionally, the successful candidate will possess extensive knowledge of employment law, compensation planning, and change management within HRIS, HCM and ATS systems.

Responsibilities

• Lead both strategic and tactical HR functions, focusing on workforce planning, recruitment and staffing, wage and salary administration, employee and labor relations, benefits, and workforce training and development.
• Develop and implement HR policies and procedures that support the hotel’s operational objectives and align with corporate standards.
• Lead initiatives to support workforce diversity and inclusion.
• Demonstrate expertise in employment law and government regulations affecting HR, guiding the property’s compliance efforts.
• Develop and implement comprehensive compensation plans and ensure alignment with industry standards.
• Provide strong guidance and support in employee relations, including training and counseling managers on conflict resolution and employee concerns.
• Administer HRIS, HCM and ATS systems to support operational efficiencies and ensure accurate HR data management.
• Grow and develop an HR team, fostering a culture of excellence, integrity, and accountability.
• Conduct needs analyses and create, implement, and monitor relevant training programs.
• Work closely with Corporate HR and senior leadership on HR strategy and reporting.
• Participate actively in professional HR organizations to remain current on industry best practices.
• Participates in the resort's leader on duty program.

Qualifications

• Minimum of 6 years of progressive Human Resources experience, including previous experience as an HR Director in a hospitality resort environment with 400+ colleagues.
• Proven discretion in handling sensitive information in a professional environment.
• Strong judgment and decision-making skills with experience in managing a team through growth and development phases.
• High emotional intelligence and humility, with the ability to build meaningful connections, understand diverse perspectives, and respond with empathy in complex situations.
• Advanced communication skills with a high level of responsiveness to address and resolve HR issues promptly.
• Extensive knowledge of employment law, compensation planning, and HRIS/HCM/ATS systems.
• Proficiency in Microsoft Word and Excel, with excellent organizational, interpersonal, and administrative skills.
• Service-oriented style with professional presentation skills.

At Hyatt, associates work in a dynamic, performance-driven environment that rewards dedication and excellence. If you are ready for the challenge, we are ready for you.