Human Resources Director, People & Culture - Servicon

Who We Are:

We are women-owned and operated, with nearly 50 years of expertise as a leading environmental solutions provider, focused on infection prevention for complex facilities. As a local, privately held company, we are agile and can maneuver quickly to support the needs of our people and clients.

 

One of our greatest strengths is our Culture of Caring. From our CEO to the front-line staff, Servicon embodies our vision of creating healthy environments for people to thrive. This results in greater client satisfaction and healthier outcomes. Meticulous adherence to infection prevention standards interwoven with compassionate service delivery is the key to success.

 

Servicon focuses on three essential elements for establishing a Culture of Caring and Excellence: People, Programs, and Performance. These components represent our strong value alignment, positively impacting patient care, infection prevention, and throughput.

The Role:

As the Director of People & Culture, you will play a pivotal role in creating and implementing various initiatives to inform and enhance the employee experience.  Reporting to the Chief People Officer, the Director, you will oversee a variety of efforts including policy administration, employee relations, goal setting, performance management, talent assessment, calibrations, workforce, and succession planning.  You will collaborate with the Talent Acquisition, Total Rewards, and Learning & Development teams in the design and delivery of HR solutions across a broad spectrum of technical and leadership topics.  In addition, you will lead the HR Business Partner team in providing value-added, consultative partnership to business leaders.

 

The ideal candidate will have a passion for creating a culture that elevates people.  You have demonstrated capabilities collaborating across multi-state and union environments.  You possess a desire to build and educate an organization that is in a growth mindset.  You thrive in the face of ambiguity.

WHAT YOU WILL DO:

• Provide counsel and advice to leadership teams on strategic talent issues.
• In partnership with key stakeholders, design and implement the enterprise talent management strategy to attract, engage, develop, and retain top talent to achieve our strategic priorities.
• Implement processes and programs that drive a positive full life-cycle experience for all employees.
• In collaboration, develop and implement Workforce Planning strategies which effectively support business growth and ensure capable bench strength is readily available.
• Elevate the team responsible for “high touch” people experiences, such as on-boarding, performance management, retention practices, and general People & Culture programs.
• Become an expert on our business, practices, and align strategies to the business priorities.
• Collaborate with the L&D team to assess, develop, refine, and implement customized learning solutions.
• Analyze internal data (engagement survey results, feedback from employee listening activities) and external benchmarks to provide insight and recommendations to business.
• Develop trusted relationships with leadership teams and guide management to positive outcomes.
• Keep current with best practices by conducting research, attending workshops, and partnering with outside resources to stay informed about the changing talent landscape.
• Champion change initiatives and support communication of the “WHY/WIIFM”.
• Serve as final authority on corrective action and termination decisions.

What It Takes to be Successful:

• Extensive experience leading all aspects of an HR function, including employee relations, performance management, learning and development, talent acquisition, administration, and compliance.
• Outstanding interpersonal, communication, and organizational skills with the ability influence and create consensus-based support for decisions.
• An unwavering commitment to ethics, integrity and doing what’s best for people.
• Must be a thought leader with experience developing & leading a team of professionals.
• Understand our business and how your role drives alignment and execution of priorities.
• Strong knowledge of California labor law, unions, and collective bargaining agreements.
• 10+ years of HR Business Partnering with proven leadership and influencing skills.
• The desire to further Servicon’s vision as an employer of choice in the industry.
• Flexibility to adapt to change and a genuine desire to always be learning.
• Experience working in a large operational driven environment.
• BA/BS degree or equivalent practical experience.
• A sense of humor and a balanced perspective – we work in HR after all.

Why you will love it here:

• A flexible, hybrid work environment that works for you.
• Friendly, respectful, energetic corporate culture that will allow you to thrive.
• The opportunity to make a significant impact and be recognized for it.
• Ability to collaborate and succeed with a genuinely good group of people.
• We are founded on compassion and believe that a people-focused culture is the key to success.
• A reasonable estimate of the current base salary range for this position is $165k-$225k. You will also be eligible for annual cash bonuses based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Servicon offers a competitive total rewards package, which includes premier low cost medical, dental, and vision insurance, 401k, sick leave, vacation time, employee discount programs and much more.