Human Resources Coordinator - HealthStream, Inc

As an HR Coordinator, you are responsible for partnering with the HR team and company leaders to support the entire employee lifecycle of HealthStreamers. This role is specifically focused on enhancing the employee experience through execution and constant review and improvement of employee programs including- onboarding and employee engagement activities including Employee Driven Teams (employee resource groups) and recognition programs. This role also plays a critical role in the onboarding, development and engagement of interns and HealthStream cohorts.

Additionally, the HR Coordinator supports employer branding, immigration, and company events.

Whether you are looking to start or continue a career in HR, if you are exceptionally organized, with impeccable attention to detail, strong problem solving skills and a passion for learning, consider joining HealthStream's collaborative HR team.

This role requires 2-3 days a week at HealthStream's Nashville Capitol View office.

ESSENTIAL DUTIES OR RESPONSIBILITIES - (The below listed duties are not all inclusive. This position must also perform other duties as assigned.):

• Manage the HSTM onboarding process employees, ensuring an excellent candidate experience:
  • Partner with Talent Acquisition Specialists to begin onboarding process, including (but not limited to) initiating background and drug screens, pre-hire paperwork, I-9 verification
  • Communicate with candidates, hiring managers, and other related stakeholders providing regular updates and guidance to ensure candidate's timely start
  • Meet regularly and as needed with MIS and HR as related to new hire equipment and onboarding inquiries
  • Proactively identify and address potential issues related to candidate's start, including but not limited to background screen, drug screen, and equipment delays, etc.
  • Schedule and meet with new hires on Day 1 to conduct I-9 verification, welcome to HSTM, and address any questions
  • If necessary, follow up after new hire's start and connect with appropriate resources
  • Identify and update communications and/or processes to improve efficiency and onboarding experience
  • Initiate background checks and drug screens for independent contractors
  • Plan and facilitate new hire orientation both virtually and in person
  • Manage on time completion of new hire training by HSTM employees and contractors
• Stay up to date on internal policies and relevant federal, state and local regulations to support HR compliance
• Support the HSTM immigration program, including but not limited to employment verification letters, internal postings and work abroad letters
• Maintain and build employer brand using multiple tools such as: GlassDoor, LinkedIn, Company Page, and social media platforms.
• Manage and support cohorts, including interns
  • May involve developing new processes, scheduling/facilitating meetings and events and supporting leaders/managers of cohorts/interns
• Facilitate, support, manage and/or innovate employee engagement programs like Employee Driven Teams, Anniversary Program and the Buddy Program.
• Develop, support, schedule and facilitate various HR training including new program initiatives such as the service award program and DEI training
• Assist with employee changes in Paycom, such as PAF's
• Order flowers, check HR mail and support on site events in the Nashville HSTM office
• Back up Office Manager
• Assist with and manage other HR projects as needed
• Other duties as assigned

Qualifications

KNOWLEDGE/EDUCATION AND EXPERIENCE REQUIRED:

• Bachelor's degree preferred and 1-2 years in project management, HR or administrative role preferred
• Experience in HR and compliance regulations preferred

SKILLS REQUIRED(manual, verbal or mental manipulation of data or things):

• Analytical skills
• Exceptional communication skills
• Proficient skills and knowledge of Microsoft Office; ability to adapt to and learn new systems quickly

ABILITIES REQUIRED (work characteristics, behaviors, leadership abilities, etc.):

• Exceptional attention to detail
• Ability to take initiative and deliver results within a fast-paced environment
• You love working with people and delighting customers, but are equally comfortable creating a powerpoint presentation or spreadsheet as you are facilitating a training session or onboarding a new hire
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change as HSTM and the HR team grows
• You think of and present solutions to problems and perceive them as opportunities
• Ability to prioritize and handle multiple tasks simultaneously
• Familiarity with a range of platforms to promote employer branding
• Drive to learn and stay up to date on current HR trends and information