Human Resources Business Partner - DELTA ADMINISTRATIVE SERVICES, LLC

Job Responsibilities

Work with the Operations teams to coordinate, control and manage all Human Resources related activities. This includes client/employee grievances and investigations, evaluation of client HR related training needs, coordinating drug free work programs with clients, writing job descriptions and employee handbooks as well as maintain HR software used for on-boarding, recruiting and file management. Ensure activities are executed in accordance with all federal/state laws, vendor agreements and within the client service agreement. Work with operations team to ensure quality service, resolve issues, and determine training needs. Report Directly to Operations Team Lead.

 Job Functions

• Prepare or maintain employment records related to events, such as hiring, termination, leaves of absence/FMLA, transfers, or promotions, using HRIS software.

• Interpret and explain human resources policies, procedures, laws, standards, or regulations.

• Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.

• Conduct compliance training as needed/requested.

• Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).

• Maintain and update human resources documents, employee handbooks, job descriptions or performance evaluation forms.

• Assist new and existing clients with the completion of job descriptions, performance improvement plans and policies.

• Train client managers on electronic on-boarding functions in the Prism HR software.

• Conduct exit interviews as needed and ensure that necessary employment termination paperwork is completed and processed.

• Assist clients with the set up of the hiring portal.

• Provide management with information or training related to interviewing, performance appraisals, counseling techniques, or documentation of performance issues.

• Responsible for processing unemployment inquiries, claims and hearings.

• Manage paid time off processes in conjunction with the payroll dept. to ensure compliance and accuracy.

• Respond to client calls, requests and inquiries regarding HR related matters.

• Ensuring new hire reporting to various states.

• Serve as back up to Safety department managing on the job injuries, drug testing and training.

• Responsible for timely investigation of client and employee grievances, including reporting requirements.

• Stay current in human resources fields by attending community events and training sessions

 Skills/Detail Work Activities

• Advise others on business or operational matters.
• Advise others on human resources topics.
• Develop training materials.
• Discuss business strategies, practices, or policies with managers.
• Evaluate effectiveness of personnel policies or practices and ensure adherence to regulations.
• Explain regulations, policies, or procedures.
• Inform individuals or organizations of status or findings.
• Maintain data in information systems or databases.
• Train personnel on managerial topics and other topics to enhance job skills.
• Update knowledge of legal or regulatory environments.

Education/Experience/Professional and Community Affiliations

•  Human Resources Bachelor’s degree or Business Degree with emphasis/minor in Human Resources preferred but not required. 
• Minimum of 5 years of experience as an HR generalist or 7 years as an HR assistant in an organization with over 100 worksite employees.
• PEO experience is a plus.
• PHR/SPHR certification preferred; must obtain within first year of employment.
• Maintain a membership in the national and local chapter of the Society of Human Resource Management.
• Actively participate in community organizations (i.e., Jefferson Parish/New Orleans Chamber Association, NOLA SHRM, SHRM)

Tool and Equipment Use

• Pleasant office environment.
• Professional staff.
• Fast paced.
• Some auto travel to and from client locations mostly in New Orleans and Metairie area.
• Exposure to a variety of people and business types.

Tool and Equipment Use

•  Laptop, projector, computer, telephone/voicemail system, copy machine/scanner and printers.
• Microsoft Office series (Excel, Word, Outlook, Teams, PowerPoint).
• PrismHR experience helpful

Physical Requirements

•  Carry 15 to 20-pound boxes 50 or more yards with training materials.

Successful completion of criminal background check and pre-employment drug test.