Human Resource Information System Manager at PLS Financial Services, Inc.

Manager of HRIS

Why PLS? Because You Deserve Better!® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.

Position Overview:

The Manager of Human Resource Information Systems (HRIS) will serve as a technical subject matter expert and leader responsible for effective system design, functionality, administration, and maintenance. They will ensure data integrity and accuracy for all transactions, procedures, report writing, and business processes within the system. This person will identify opportunities for process improvement, and document and train existing users on all related procedures.

Job Responsibilities:

• Lead data-driven HRIS strategies and initiatives that align with business needs and objectives.
• Oversee the configuration, design, and integration of the HRIS system, including all active modules and integration points with vendors or other internal systems ensuring optimal functionality, data accuracy, and consistency.
• Support and guide the day-to-day operations of the HRIS team.
• Generate reports, metrics, and dashboards to support decision-making and strategic planning.
• Respond to all functional and technical questions related to software. Troubleshoot and track issues in the application. Analyze user problems, determine and recommend optimum resolution based on system capabilities and user's needs.
• Serve as the liaison for all internal customers’ requests such as Accounting/Finance, Legal, IT, HR, and senior leadership.
• Manage system upgrades, implementations, and integration with other business systems.
• Administer all aspects of HRIS security including user access, roles, and permissions.
• Create and maintain system documentation, including user guides and training materials.
• Collaborate with cross-functional teams to review and prioritize enhancement requests, and define project scope, objectives, and deliverables.
• Create customer reports as needed.
• Ensure compliance with applicable laws and regulations.
• Perform additional duties as assigned.

Job Requirements:

• Bachelor’s degree in Human Resources, Information Technology, or a related field required. Equivalent related work experience or a combination of experience and education may be considered in lieu of a bachelor’s degree.
• 10+ years of HRIS business analysis experience with at least 5 years of advanced knowledge in development, testing, configuration, and implementation for enterprise HRIS systems required.
• 5+ years of experience in managing and motivating direct reports and teams
• Experience with UKG (formerly known as Ultipro) and Workforce Management (formerly known as Kronos) highly preferred.
• Knowledge of HRIS systems and databases.
• Must be able to support existing workforce interfaces and configurations.
• Strong attention to detail and accuracy.
• Excellent interpersonal skills, positive attitude, flexibility, and willingness to learn new proficiencies and systems.
• Ability to develop, improve, document and provide high quality deliverables.
• Intermediate proficiency in Microsoft Excel
• Excellent problem-solving skills. Strong ability to proactively identify and implement effective solutions.
• Ability to streamline HR processes and drive operational improvements
• Strong analytical and problem-solving skills, with the ability to analyze data and make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and senior leadership.
• Ability to work collaboratively and build relationships with internal and external partners and business leaders across the organization.
• Ability to deal tactfully and discreetly with confidential matters.

Physical Requirements:

• Must be able to sit and/or stand for long periods of time.
• Ability to lift 15 lbs.

Benefits:

Benefits for eligible employees include medical/dental/vision, 401(k), vacation, opportunities for advancement, and on-going training.

We strive to demonstrate our Core Values in all positions at PLS:

Communication ? Customer Focus ? Integrity and Trust ? Teamwork ? Results

PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@PLS247.com to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment