Human Resource Executive - Sedgwick Claims Management Services, Inc.

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®
Top 100 Most Loved Workplace® 
Forbes Best-in-State Employer

Human Resource Executive

Working together with the Colleague Resources Director, Asia in delivering Colleague Resources (CR) operational excellence and people agenda in Malaysia.

The Colleague (Human) Resources Executive (CRE) plays a vital role in supporting the organization through the development and implementation of CR strategies and programmes that provides an employee-oriented, high performance culture. The CRE is responsible for providing support in the various colleague resource functions, which principal responsibilities, although not exhaustive, include:

Business Partnership

• Establish strong working partnership with business and its respective colleagues, providing CR services and solutions to support business strategies and in the achievement of their business objectives
• Responsible for CR operational excellence through regional and country specific initiatives
• Work closely with business on staff planning, budgeting and adherence to approved budget and headcounts
• Provide support in all CR and staff related matters, control and manage with respect to compliance and statutory requirements.
• Provide advice, assistance and guidance on the implementation and interpretation of  CR policies, procedures and documentation, and co-ordinate the resolution of specific policy-related and procedural problems and enquiries from the departments
• Support employee engagement programs which include Employees Survey, Excellence Awards, on-boarding programs etc.

Rewards & Systems

• Responsible for timely and accurate payroll management
• Assist and administer in annual and performance management review
• Participate in CR-related surveys and market research and keep abreast with market trends and practices
• Accountable for CR data integrity and compliance

Talent Acquisition

• Define the best and most cost-effective recruiting such as post advertisements at relevant recruitment websites, and explore different channels for candidates sourcing
• Partner and actively working with respective hiring managers in achieving manpower requirements through recruitment initiatives
• Assist in job descriptions with the hiring managers
• Support and collaborate with hiring managers during the screening and interviewing process by providing regular status updates of the recruiting process
• Build relationships and partnerships with identified universities and institutions in recruitment campaigns, and participate in career and job fairs
• Responsible for utilizing social media as a recruiting tool in order to ensure company visibility such as LinkedIn, Facebook
• Manage applicant tracking list, referral program and internships
• Screening and profiling resumes to hiring managers and involve in the interview process
• Assist in on-boarding and orientation programs for new hires
• Upkeep of information in employee database, and proper filing of documents in p-files
• Handle full employment cycle experience ranging from on boarding to exit of employment

Training & Development

• Assist in learning need analysis and map out training plans for individual employees
• Sourcing of training vendors and suppliers
• Implementation and administration of all training programs in the plan
• Liaise with various Tertiary institutions on Industrial Attachment Programs
• Handle various training grants such as HRDF
• Monitor, measure and review the effectiveness of training activities including taking charge of the pre and post training evaluations
• Updating and maintenance of training records
• Assist in compilation of training statistics and reports whenever is needed

Other such reasonable duties within the general scope of the job title, at the CR Director’s discretion.

Pre-requisitions:

• Degree or equivalent level qualification
• Highly computer literate in Microsoft Suite and HR software programs including HRIS
• At least 5 years of relevant experience in colleague resources or HR role
• Excellent written and verbal communication
• Able to manage time and work under pressure to tight deadlines
• Able to work on own initiative and within a team environment
• Self motivator and able to motivate others
• Diplomatic when faced with issues
•  “Roll up sleeves” attitude getting involved directly in the workload.

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.