Human Resource Assistant - BENE-CARE

Human Resource Assistant

Department: Bene-Care HR Consulting Division

Reports To: Human Resources Director

FLSA Status: Non-Exempt

Employment Status: Full-Time, Monday-Friday 8:30am-5:00pm

Position Summary

The Human Resources Operations Assistant plays a pivotal role in the Human Resources Consulting division by managing administrative and operational tasks. The Human Resources Operations Assistant is responsible for creating and maintaining comprehensive databases and files, streamlining Human Resources processes, and facilitating effective communication to ensure seamless Human Resources operations and exceptional support for both internal teams and external clients. This role involves supporting recruitment, onboarding, and employee records management, as well as ensuring compliance with HR policies and regulations.

Essential Expectations and Responsibilities:

• Create and maintain client databases and processes.
• Produce and update documentation of all procedures for clients.
• Standardization of regularly used documents, files, and resources.
• Maintain and regularly update spreadsheets with client policy numbers, passwords, key contact information, and other pertinent information.
• Manage the HR inbox; monitor and address inquiries in a timely manner.
• Address or facilitate responses to internal queries from colleagues regarding HR matters.
• Provide internal and external partners with HR guidance when HR Consultants are unavailable.
• Convert PDF documents into fillable forms.
• Support clients with compliance-related responsibilities, including ordering Labor Law posters, training sessions, and necessary applications.
• Draft HR marketing materials as necessary.
• Manage the onboarding process by drafting offer letters, coordinating background checks, scheduling drug screening appointments, and ongoing communication with the candidates.
• Administer the termination process, including generating separation letters, managing benefits cancellations, and executing exit interviews.
• Assist with recruitment efforts for clients, including job postings, candidate communications, and other related activities.
• Offer research assistance and support on a variety of projects and tasks.
• Oversee and manage claim applications for various leaves including Family Medical Leave Act (FMLA), disability, and Paid Family Leave.
• General administrative support to the HR Consulting division.
• Perform other work-related duties as assigned.

Minimum Qualifications (Knowledge, Skills, and Abilities):

• Minimum of 3 years' experience in an administrative Human Resources support role.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite.
• Familiarity with HRIS and payroll systems.
• Ability to handle confidential information with discretion.
• Attention to detail and accuracy.
• Strong problem-solving skills and proactive attitude.
• Willingness to learn and adapt in a dynamic environment.

Physical Demands and Work Conditions:

The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation. While performing the duties of this position, the employee is frequently required to sit, walk, bend, use hands (i.e.: type, write), talk, and hear. The employee is occasionally required to stand and walk. Employee may occasionally be required to lift and/or move up to 25 pounds. Must have ability to work on client sites and travel as needed.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

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Nothing in this document should be interpreted as an offer of employment and all employment with Bene-Care and its affiliates is at will. Reasonable accommodation will be made as determined by the interactive process upon request and job duties may be adjusted as needed to ensure that any current or potential employee is successful at Bene-Care. Bene-Care and its affiliates are Equal Opportunity Employers.