Human Resource Assistant (DoubleTree by Hilton, Portland) - DoubleTree by Hilton

Job Title: HR Assistant - Training and Development Focus

Company: DoubleTree by Hilton Downtown Portland

Location: Portland, Oregon, USA

Job Summary: DoubleTree by Hilton Downtown Portland is seeking a dedicated and proactive HR Assistant with a passion for fostering growth and development within our HR department. This role will play a vital part in supporting the training and development initiatives for our HR team, ensuring they have the necessary skills and knowledge to deliver exceptional service and support to our employees. If you are detail-oriented, organized, and committed to creating a culture of continuous learning, we want to hear from you!

Responsibilities:

1. Training Program Coordination:
   • Collaborate with HR Manager to identify training needs and develop tailored training programs for HR staff.
   • Coordinate training logistics, including scheduling sessions, booking venues, and arranging necessary resources.
   • Assist in the creation of training materials, presentations, and guides specific to hotel policies and procedures.
2. Training Delivery and Facilitation:
   • Support the delivery of training sessions, workshops, and seminars for HR team members.
   • Serve as a facilitator during training sessions, ensuring active participation and engagement.
   • Provide one-on-one support and guidance to HR professionals during training exercises and skill-building activities.
3. Training Evaluation and Feedback:
   • Implement assessment tools to evaluate the effectiveness of training programs and gather feedback from participants.
   • Analyze training evaluation data to identify areas for improvement and make recommendations for adjustments.
   • Prepare comprehensive reports and summaries of training outcomes to share with HR leadership.
4. Professional Development Support:
   • Assist HR team members in setting individual development goals and creating personalized development plans.
   • Research external training opportunities, conferences, and workshops relevant to HR roles in the hospitality industry.
   • Maintain accurate records of training attendance, certifications, and other professional development activities.
5. Administrative Support:
   • Provide general administrative support to the HR department, including managing calendars, scheduling meetings, and maintaining documentation.
   • Assist with recruitment processes, onboarding activities, and employee relations tasks as needed.

Qualifications:

• Associate degree or currently in process of a bachelor's degree in human resources, Hospitality Management, or a related field preferred.
• 1 year of experience in a human resources role within the hospitality industry, with a focus on training and development.
• Knowledge of hotel operations, policies, and procedures preferred.
• Strong communication and interpersonal skills, with the ability to engage and motivate others.
• Proficiency in Microsoft Office Suite and experience with HRIS systems.
• Detail-oriented with excellent organizational skills and the ability to manage multiple priorities.
• A positive attitude and a commitment to delivering exceptional service to internal stakeholders.

Benefits:

• Competitive salary with opportunities for performance-based bonuses.
• Comprehensive benefits package, including medical, dental, and vision insurance.
• Paid time off and holiday pay.
• Discounts on hotel stays and dining at DoubleTree by Hilton properties worldwide.
• Opportunities for career advancement and professional development.

Note: This job description outlines the primary duties and qualifications required for the HR Assistant position at DoubleTree by Hilton Downtown Portland. Responsibilities may evolve to meet the needs of the organization, and flexibility is essential.