HTM Cybersecurity Program Manager - Sodexo

Role Overview

Precise. Reliable. Powerful. Join a team as innovative as the technology we manage.

Sodexo’s growing Healthcare Technology Management (HTM) Division is seeking solution-oriented candidates who excel at cybersecurity to take on the role of Cybersecurity Program Manager to support services for the Moses Cone Hospital in Greensboro, NC.  

SUMMARY OF DUTIES:

Oversees the implementation and sustainment of a highly complex cybersecurity program in alignment with the Sodexo enterprise cybersecurity strategy. Leads stakeholder engagement through various hospital leaders such as IT, Security, Clinical Executives, Quality, and Internal Audit. Is accountable for meeting and reporting on program metrics and KPIs as defined by the customer and the enterprise cybersecurity strategy. Maintains clear alignment to the Director of Cybersecurity and escalates risks or blockers as appropriate. May be responsible for assembling team, assigning individual responsibilities, identifying appropriate resource needs, and developing schedule to ensure timely completion of program initiatives.

This position will be responsible for and must be able to:

Program Management - 60%

• Leads regular engagement with key hospital leaders in IT and Information Security
• Sets expectations with hospital leaders through formal Stakeholder Management
• Manages changes to process and workflow through formal Change Management
• Engages with enterprise Director of Cybersecurity to align on central cybersecurity strategy
• Provides thought leadership in the development of enterprise cybersecurity strategy
• Builds roadmap for implementing cybersecurity strategy within their account or facility
• Manages KPIs in alignment with customer expectations and central cybersecurity strategy
• Leads the monitoring and reporting of program performance against defined KPIs
• Identifies risks and blockers for escalation to enterprise cybersecurity teams
• Leads resource (HR) management and team development to achieve program objectives

Technical Support - 20%

• Maintains familiarity with emerging cybersecurity trends
• Advises on cybersecurity strategies for the hospital as it pertains to medical devices
• Provides support of urgent cybersecurity activities such as response to zero-day vulnerabilities

Training - 10%

• Leads HTM cybersecurity education & awareness for hospital leadership as needed
• Evaluates cybersecurity competencies of HTM staff and identifies gaps
• Participates in industry cybersecurity workgroups and forums as representative of Sodexo
• Completes mandatory technical and non-technical training

Regulatory and Compliance - 10%

• Leads the completion of local cybersecurity audits using enterprise cybersecurity guidelines
• Supports hospital audits involving cybersecurity, including HIPAA and Joint Commission
• Supports enterprise cybersecurity audits in alignment with enterprise leadership
• Develops remediation plans for any audit findings related to cybersecurity
• Oversees completion of remediation plans within a timely manner

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Is this opportunity right for you?

Working in Healthcare Technology Management for Sodexo, you will partner with our Healthcare clients to manage their clinical technology needs. Together, we provide leadership and expertise for their business, patients, residents and the staff who care for them. At Sodexo, we improve the Quality of Life of all those we serve. If you share these values, apply today!

Not the job for you?

At Sodexo, we have HTM positions at numerous client locations across the United States. Continue your search for HTM jobs   .

What You'll Do

• ensure all medical equipment is maintained in a quality and timely manner.

• repairing, maintaining and calibrating medical imaging devices;  in a hospital or healthcare setting;
• ability to make decisions regarding troubleshooting and repairing medical imaging devices;
• specific experience with the following medical devices or equipment: DiCom, Siemens, Toshiba, Philips, GE Healthcare, XRay, Ultrasound, C-Arm, Cat Scan, MRI/CT, Radiation Therapy, Nuclear Medicine, Wet or Dry Processor, General RF, Clinical Asset Management, Accelerators.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• experience repairing, maintaining and calibrating medical devices; 
• experience in a hospital or healthcare setting;
• ability to make decisions regarding troubleshooting and repairing medical devices; 
• excellent communication, customer service and time management skills; 
• specific experience with the following medical devices or equipment:  sterilizers, vents, dialysis, pumps, anesthesia, monitors, general biomedical equipment
• certification as a Biomedical Technician (CBET). 

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement: Bachelor’s degree or equivalent experienceMinimum Management Experience: 3 yearsMinimum Functional Experience: 5 years