HRIS Kronos Consultant | Detroit, MI | Full Time at Henry Ford Health System

DESCRIPTION:

With high degree of autonomy, the e HR Consultant will work independently or as a Project leader to manage work of a medium to complex nature. The e-HR consultant will plan, organize and coordinate project task completions with individuals and teams of professionals at other levels, as well as to specialized functional resources, and outside contractors while developing solutions for business opportunities/ challenges. Will team up with experts from other disciplines inside and outside HFHS. Focus will be on providing expert technical consultative guidance to HR leadership in the implementation, enhancements and recommending modifications for Human Resources Technology Systems. Work effectively with other members of team and promote a healthy high performing work environment. 

PRINCIPLE DUTIES AND RESPONSIBILITIES:

• Work independently to manage complex projects involving coordination of multiple participants and teams. Maintain a high level of responsibility for completion of HCM projects with strategic implications.
• Focus will be on providing expert consultative guidance on HR Data Management to peers and system users. The eHR senior consultant will focus on assuring the integrity of HR System data (employee and system tables) and the effective utilization of the HR System
• Make presentations on key initiatives; provide updates on work plans and implementation activities and results. Utilize consulting and project management methodologies in working with business customers and in executing projects.
• Analyze and recommend best practice business process/ data models to integrate HR data with self-service applications.
• Lead HR technology to next level for web based Self Service applications 
• Works directly with external customers/Vendors to implement new or enhanced technology (e.g., interfaces, outsourced vendor arrangements, system integration) and manages service and support
• Analyze users’ needs and then design, test, and develop software to meet those needs
• Create a variety of models and diagrams (such as flowcharts) that show programmers the software code needed for an application.
• Design each piece of an application or system and plan how the pieces will work together.
• Recommend software upgrades for customers’ existing programs and systems
• Ensure that a program continues to function normally through software maintenance and testing.
• Document every aspect of an application or system as a reference for future maintenance and upgrades
• Collaborate with other computer specialists to create optimum software
• Provide exceptional customer service to all customers in anticipating needs of application functionality, resolving problems, and related issues. Perform thorough documentation of programs, businesses process flows and systems.
• Assess organizational needs for HR institutional reporting, and develop web based data analytics for predictive modeling using HR information. Design, develop and deliver comprehensive workforce analytics, System usage and HR Dashboard solutions.
• Work in collaboration with Financial Information System and Supply Chain System counterparts to develop efficient and innovative solutions to deliver managerial reports/information to business unit managers and senior leadership.
• Troubleshoot any design failure and determine resolutions for applications that you support.
• Run adhoc reports to support customer’s operational needs. Understand and anticipate customer needs to provide data with business insights and variations.
• Ability to analyze and recommend solutions for integrations of other ancillary systems like Time entry, Learning, Performance Management and Scheduling systems 
• Continually strive to be knowledgeable of HFHS HR strategies to anticipate Application functional needs and fully utilize the capabilities of the PeopleSoft HRMS; and related applications.
• Adhere to established Service-intake process and follow the service delivery protocols and documentation requirements in delivering service to customers.
• Use the service request database to manage all assigned cases with adequate and up to date details on progress and status of completion.
• Contribute to the development of service excellence standards for the department and maintain high levels of service standards by living the values and principles of service excellence.
• Serve as a backup resource to other teammates, as identified on an ongoing basis.
• Maintain professional growth and development through seminars, workshops and other learning opportunities. Develop expertise on understanding technical aspects of PeopleSoft to have increased understanding of system design and integration with other facets of PeopleSoft HRMS.
• Perform other related duties as assigned or requested.

EDUCATION/EXPERIENCE REQUIRED:

• Bachelor's Degree in Human Resources, Computer Science, or Qualitative systems. Degree course with electives in Database Management Systems, Software Engineering, Software Design and Quality, preferred.
• Four to six (4-6) years of experience in Information Systems department supporting applications.
• Two to three (2-3) years of HRIS/business consulting experience, preferred.
• Experience in a supervisory role managing two to three (2-3) professional resources for at least two (2) years will be an added advantage, preferred.
• Able to work effectively in a team environment. Strong interpersonal skills.
• Strong analytical skills.
• Strong leadership skills to encourage team participation and successful outcomes.
• Expertise in designing and utilizing spreadsheets, database applications such as MS Access.
• Excellent writing skills as needed for procedural documentation and user communication.

CERTIFICATIONS/LICENSURES REQUIRED:

• Project Management certification will be an added advantage, preferred. Certified or have specialized training in PeopleSoft HRMS/Information Technology, preferred.