HRDI-Program Supervisor - Friend Health

Position Title:   Program Supervisor

Reports To:   Director of Outpatient Behavioral Health

Department/Program:   SUPR

FLSA Status: Exempt

Grade:   TBD

Last Revised: 01/2022

POSITION SUMMARY

Responsible for the Clinical and Administrative Services within the SUPR Division

POSITION RESPONSIBILITIES

• Responsible for the supervision and administering daily activities performed by clinical staff, providing direction and leadership.
• Responsible for providing guidance to staff in utilizing clinical case management principles in treatment of clients.
• Responsible for Quality Assurance site reviews and ensure client records and documentation is acceptable by funding sources and other providers.
• Responsible for monitoring and tracking services to clients to ensure client needs are met and staff documentation conforms to acceptable standards.
• Responsible for ensuring documentation of billable services and completion of service center process
• Responsible for providing and documenting supervision with Counselors and addressing areas of billable service hours.
• Responsible for monitoring and assuring timely completion of treatment plans
• Recommends procedure changes to assist in ensuring client resources are developed and maintained.
• Participates in hiring decision by evaluating candidates, evaluating staff performance, recommending salary changes, promotions, and terminations.
• Knowledgeable about specific rules and regulations affective the program for each funding source.
• Provides clinical orientation and in service training to clinical staff
• Provides consultation to program staff on difficult or unusual client cases
• Provides clinical supervision and annual performance evaluations in accordance with SUPR and CARF regulations
• Maintains all certification and licensing requirements
• Ensure adequate number of recruitment and retention of clients
• Network with community-based organizations, city, and state entities
• Participates in professional associations and advocacy groups
• Perform other duties as assigned

QUALIFICATIONS

• BA/BS Degree in Social Work or related field
• Minimum of 5 years of experience in clinical setting is required. At least on year on clinical supervision is preferred.
• Applicable licenses of state certification in the human services/social services field. Working knowledge of Medicaid Standards and Accreditation
• Excellent clinical skills, communicate effectively both orally and in writing, organizational and critical thinking skills, commitment to quality care and building teamwork
• Must be able to handle multiple projects/assignments
• Experience in the use of personal computers and Microsoft Office Applications
• Work is normally performed in a typical office work environment.
• Very limited physical effort may be required.