HR Generalist - UKG and Payroll Experienced - WorldSprings

Job Title: People Services Generalist

Department: People Services

Location: WorldSprings Grandscape

Position Type: Full Time

Reports To: Director of People Services

WorldSprings is the outdoor, social-wellness experience that helps every guest feel better through globally-inspired soaking waters.

Position Overview:

The People Services Generalist is a key member of the People Services department responsible for providing comprehensive people support to a WorldSprings location. This role plays a vital part in providing people support across various functions, including full-cycle recruitment, pre-employment, onboarding, employee relations, performance management and execution of people strategies, policies, and initiatives. A large part of the role will revolve around Talent Acquisition: identifying, attracting, screening, interviewing, selecting, hiring, and onboarding employees. The People Services Generalist is expected to contribute to a positive and inclusive workplace culture, and actively engage with team members and managers on people-related matters.

Key Responsibilities and Essential Duties:

Talent Acquisition/Recruitment:

·        Develop and implement effective recruitment strategies to attract top talent.

·        Source candidates through various channels, including job boards, social media, networking, and employee referrals.

·        Screen resumes, conduct interviews, and assess candidate qualifications to ensure a strong fit for the organization.

·        Coordinate and schedule interviews with hiring managers.

·        Extend job offers and negotiate terms of employment.

·        Manage the candidate’s experience and provide timely communication throughout the recruitment process.

·        Collaborate with hiring managers to understand staffing needs and develop job descriptions.

Recruitment and Onboarding:

·        Manage the end-to-end recruitment process, including job postings, candidate sourcing, and interviewing.

·        Facilitate new employee onboarding and ensure a smooth onboarding process.

Employee Relations:

·        Serve as a first point of contact for employee inquiries, concerns, and conflict resolution.

·        Ensure adherence to company policy and relevant labor laws by addressing and resolving workplace issues.

Talent Development:

·        Collaborate with department managers to identify training and development needs.

·        Assist in the planning, implementation, and evaluation of training programs and initiatives.

·        Promote continuous learning and professional growth.

Performance Management:

·        Administer performance appraisal processes and provide guidance to managers and employees.

·        Participate in performance improvement plans and disciplinary actions, as needed.

Compliance and Reporting:

·        Stay up-to-date with labor laws, regulations, and HR best practices to ensure company compliance.

·        Maintain accurate HR records, prepare reports.

·        Assist in HR audits and maintain a strong understanding of HR best practices.

Benefits Administration:

·        Manage employee benefits programs, including health, retirement, and leave policies.

·        Assist employees with benefit-related inquiries and collaborate with benefit providers.

·        Provide support during open enrollment and new hire enrollment.

General Duties:

·        Collaborate with the People Services Director to facilitate all necessary tasks.

·        May assist with constructive and timely performance evaluations.

Requirements and Qualifications:

·        Excellent verbal and written communication skills.

·        Excellent interpersonal, negotiation, and conflict resolution skills.

·        Excellent organizational skills and attention to detail.

·        Excellent time management skills with a proven ability to meet deadlines.

·        Strong analytical and problem-solving skills.

·        Ability to prioritize tasks and to delegate them when appropriate.

·        Ability to act with integrity, professionalism, and confidentiality.

·        Thorough knowledge of employment-related laws and regulations.

·        Proficient with Microsoft Office Suite or related software.

·        Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.

Education and

Experience:

·        Bachelor's degree in Human Resources, Business Administration, or a related field required.

·        3
- 5 year of human resource/people services management experience preferred.

·        SHRM-CP or PHR is a plus.

Salary