HR Generalist - Tower Mobility

Job Description: HR Generalist

This role is an on-site position located in San Francisco. Must be available to commute to work. 

Company Overview

Tower EV is committed to revolutionizing sustainable transportation solutions through an all-electric rideshare service. As we continue to grow, our team is dedicated to fostering a workplace built on professionalism, diversity, and innovation. Our eco-friendly network empowers our employees and drivers to exceed customer expectations.

Job Summary

Your role as a Human Resources Generalist in our transportation company, will be responsible for managing and supporting all aspects of human resources functions. Your role will involve recruitment, employee relations, benefits administration, and compliance with relevant regulations. You will be a key player in fostering a positive work environment and ensuring the well-being of our employees is crucial to the success of our organization.  

Job Title: HR Generalist 

Department: Human Resources
Reports to: HR Manager 
Annual Salary $68,000

HR Generalist Job Responsibilities:  

• Provide personnel policy and procedure guidance to employees and management. 

• Maintain up-to-date knowledge of federal and state employment law and compliance requirements. 

• Coordinate open enrollments, changes, and training for employee benefits programs. 

• Respond to human resources-related inquiries. 

• Process payroll weekly.  

• Create and distribute internal communications regarding status changes, benefits, or company policies. 

• Administer new employee on-boarding and orientation. 

• Develop and maintain talent management processes. 

• Monitor employee morale and company culture. 

• Collaborate with the Human Resources Manager to develop effective recruitment strategies. 

• Identify future staffing needs. 

• Process complaints regarding sexual harassment, discrimination, or other instances of workplace harassment and assist in any necessary investigations and disciplinary actions. 

• Maintain up to date employee personnel records. 

• Process FMLA/CFRA Leaves of absence as required by law 

• Administer ADA interactive process 

• Conduct exit interviews and recommend corrective action if necessary. 

HR Generalist Qualifications and Skills 

• Demonstrated knowledge of the human resources field 

• Understanding of state and federal employment regulations 

• Awareness of OSHA regulations and compliance 

• May help with Work Comp administration 

• Understanding of personnel and compliance records management 

• Strong analytical and problem solving skills 

• Excellent written, verbal, and interpersonal communication abilities 

• Ability to maintain confidentiality 

Education and Experience Requirements 

• Bachelor’s degree preferred or equivalent experience in human resources, business administration, or a related field 

• 3-5 years human resources experience 

• Experience with HRMS/HRIS systems 

• Proficiency with Microsoft Office (Microsoft Excel, Microsoft Outlook) 

• PHR or SPHR certification preferred but not required 

• Bilingual English/Spanish a plus 

Communications and Leadership 

• Proficiency in English, including reading, writing, speaking, and listening.  

• Maintain a positive attitude and help drivers get into a calm state of mind before they begin driving at the beginning of each shift. 

• Demonstrate strong problem-solving abilities to address unexpected challenges or issues that may arise during shift duties. 

• Remain calm and composed under pressure and take proactive measures to resolve issues effective 

Compliance  

• Abide by all company policies. 

• Be willing to undergo random drug testing as required by the California Public Utilities Commission (CPUC) regulations. 

• Maintain compliance with all drug testing policies and procedures to uphold  

safety standards. 

• Adhere to Company policy prohibiting the use, possession and/or consumption of alcohol and drugs while working and while in possession of Company vehicle. 

General Skills and Qualifications 

• Be able to handle the mental stresses involved in interacting with various personalities and attitudes on a daily basis.  

• Be open to feedback and coaching from supervisors and management to improve performance and service quality. Demonstrate a willingness to learn and adapt to changes in company policies and procedures. 

• Maintain a clean workspace. 

• Deal with stress associated with a fast-paced work environment and multiple priorities/tasks.  

• Make judgment decisions and adapt to changing situations, grasp and apply new ideas, communicate with various personalities at all levels and have the ability to apply common sense understanding to carry out detailed instructions. 

Technology 

• Possess the ability to use Mac and windows OS, be familiar with google drive, docs and spreadsheets or other equivalent softwares.  

• Stay updated on technological advancements and utilize relevant tools and resources effectively.  

• Be able to quickly learn new apps/softwares/dashboards adopted and used in the company. 

• Abide by the company's cyber security policies. 

Work Schedule 

The HR Generalist role is a salaried exempt position that requires working an 8 hour shift Monday through Friday but may at times require longer hours and occasionally work on weekends. 

Communication Channels: 

The following are the official communication channels at TowerEV:
 

• Emails; a towerwav.com email will be assigned to you.  

• Dialpad; for calling 

• WhatsApp/Microsoft Teams; for internal text messaging

Benefits: 

• Personal phone use reimbursement of $40 will be issued monthly.. 

• Health Insurance: To support your healthcare needs, we offer reimbursements for health insurance premiums. This benefit aims to ease the financial burden of healthcare expenses. Medical, dental, and vision benefits are provided through Thatch's ICHRA, starting on the 1st of the month following 60 days of employment.

• Up to 80 hours of paid vacation per year. Vacation is accrued weekly from the first week of work but can be used after completing 90 days of employment. Eligible employees are required to provide ample notice and get HR approval prior to using paid vacation. 
 

Additional Duties: 

In addition to the duties listed above, employees are required to:  adhere to Tower EV’s policies and procedures; work in a safe manner; perform duties as workload necessitates; maintain a positive and cooperative attitude; communicate regularly with your supervisor about work issues; demonstrate efficient time management; demonstrate regular and reliable attendance and punctuality; meet applicable productivity standards; and complete other duties as assigned by Tower EV from time to time.   

Employees must have reliable transportation to and from the workplace. 

This outline is not intended to be all-inclusive of employee’s duties and responsibilities as they may change from time to time in the sole discretion of Tower EV.   

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