HR Generalist-AH - Front Porch

GENERAL SUMMARY

Under the direction of the President of Affordable Housing, this position is responsible for providing support services and to community employees as well as guidance and support to management staff including but not limited to the following areas: company policy interpretation, employee relations, compensation administration, benefits, COBRA administration, recruitment, new hire orientations, training, workers' compensation, LOAs, and exit interviews.

The job duties listed are essential functions of the position. However, other duties may be assigned, and may also be considered essential functions of the position.

1. Oversee all Community staffing requirements by partnering with hiring managers from the inception of the open position through all phases of employment including but not limited to advertising, the Applicant Tracking System (ATS), screening interviews, background checks, offers of employment and new hire orientation, etc.

2. Interfaces with external employment services such as agencies and search firms as appropriate.

3. Coordinate employee timekeeping activities including making adjustment entries in the payroll and HR system; following-up with managers and supervisors to ensure all timecards are approved, answering routine questions about timekeeping.

4. Coordinate all Annual Community Insurance Open Enrollment activities, including, but not limited to, written communications, benefits packets, provider presentations, etc.

5. Reconciles monthly insurance billings to balance with company and employee-paid premiums, verifies eligibility and processes new enrollments and terminations.

6. Researches and keeps abreast of company policies and procedures; answers and resolves employees' questions, problems and complaints regarding HR policy, procedures or employee handbook interpretation.

7. Document and report employee relations issues and perform investigations as needed.

8. Creates and maintains accurate employee files and records, including timely HRIS population and data uploads.

9. Assists in coordinating employee recognition programs, including safety, all-staff meetings, employee events, wellness events, etc.

10. Maintains compliance training database for all employees.

11. Prepares all related exit documentation for terminating employees.

12. Perform all other related duties as assigned.

QUALIFICATIONS

EDUCATION

Required/Preferred

Education Level

Major/Area of Study

And/Or

Required

Associates Degree

General Studies

Preferred

Bachelor's Degree

Human Resources or Similar

EXPERIENCE

Required/Preferred

Minimum Experience

Details

Required

Three years

HR experience including all phases of the employment process

Required

One year

Up-to-date knowledge of State and Federal employment law

Preferred

One year

Spanish Speaking

JOB SPECIFIC KNOWLEDGE, SKILLS and ABILITIES

• •• Communication/Interpersonal:

• Effective written communication skills as appropriate for the needs of the audience.

• Ability to develop and deliver effective presentations; live, via online or virtual mediums.

• Excellent collaboration and team building skills.

• Effective conflict management skills.

• Ability to effectively build relationships with customers, executive management, and other stakeholders through positive interaction and problem identification and resolution.

• •• Decision Making/Organization Skills:

• Demonstrates a high level of accuracy, even under pressure.

• Excellent organizational skills.

• Ability to perform work independently with minimal supervision.

• Ability to exercise sound judgment and make decisions based on accurate and timely analysis.

• Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office work environment with no unusual physical requirements.

• •• Productivity:

• Demonstrated time management and priority setting skills.

• Ability to simultaneously handle multiple priorities.

• Ability to work in a fast paced, dynamic environment.

• Ability to prioritize responsibilities and to organize workload to ensure that timeframes are met and the work is successfully completed within deadlines.

• Demonstrated ability to define, develop, and analyze performance measures and metrics.

• •• Project Management:

• Demonstrated project management skills.

• Demonstrated planning and project oversight/management skills.

• Demonstrated skills in project plan design and implementation; directing projects, coordinating the work of operational teams, and managing project budgets.

• Effectively manages to project deadlines and escalates issues as appropriate.

• Additional required skills and abilities:

o Must possess at least an intermediate level skills in Microsoft Word, Excel, PowerPoint and with an ATS system

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