HR Employee Relations Investigator - DISH

Company Summary:

DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network™.

 

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.

Department Summary:

Our Human Resources teams partner with the innovators driving DISH’s unique brand of creative ambition. From identifying and developing the company’s deep pool of talent to negotiating the evolving legal landscape, our employees across HR bring their own kind of invention to effect positive change across the company and their own careers.

Job Duties and Responsibilities:

The HR Employee Relations Investigator’s primary responsibilities are to manage and lead in-depth investigations of alleged workplace violence, discrimination, harassment, retaliation, fraud, or other potentially serious violations of policies or law. The role also requires the ability to analyze sophisticated information, develop valid fact-based conclusions using various resources and techniques, and present findings to all levels of management and leadership.  Investigators may also be deployed for special projects or initiatives.

Key Responsibilities:

• Demonstrate a strong ability to listen, care, and connect with all levels of team members to ensure they feel safe, valued, and respected 
• Conduct thorough, professional, and efficient interviews of those individuals accused of violations, witnesses, and reporting persons to obtain critical facts for proper decision-making
• Develop and maintain professional working relationships with diverse stakeholders, including business leaders and HR business partners across the organization, to facilitate a collaborative recommendation on outcomes 
• Multitask and prioritize caseload with administrative and coaching aspects of the role
• Utilize case management systems and other company tools and resources to document findings and evidence
• Craft communications, including documentation and reports, that are accurate, concise, and delivered promptly
• Assume control of high-stress, sensitive situations; ensure that all investigations/inquiries are completely objective and reach a logical conclusion
• Often act as a single point-of-contact with law enforcement in cases involving employees or customers
• Understand the laws and statutes that impact investigations, and based on this experience, make well-rounded recommendations
• Meet all of DISH’s performance expectations, including but not limited to satisfying all applicable metrics, productivity standards, goals, and advanced proficiencies related to overall performance

Skills, Experience and Requirements:

Education and Experience:

• Two or more (2+) years in a human resources field is preferred
• A bachelor’s degree or higher is strongly preferred

Skills and Qualifications:

• Be able to be a brand ambassador who leads by example and demonstrates DISH culture and values in both your actions and your words
• Have the acumen to incorporate HR’s Team Member Experience (TMX) framework into investigations through listening, caring, and connecting with team members 
• Ability to recognize and define problems, gather sophisticated data and analyze it, establish facts, and draw valid conclusions
• Have unquestionable integrity, confidentiality, and professionalism in various situations
• Have the ability to respond effectively to and interact with all levels of organizational staff, including executives
• Have excellent presentation/facilitation, organizational, analytical, interpersonal, written/oral communication, and internal and external customer service skills
• Ability to travel approximately 10% of the time, including local travel
• Bilingual in English and Spanish is a plus
• Ability to be on-site full-time

Benefits:

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

 

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

 

This will be posted for a minimum of 3 days or until the position is filled.

Salary Range:USD $70000.00 - $90000.00 / Year