Founded in 1887 Dignity Health - California Hospital Medical Center is a 318-bed acute care nonprofit hospital located in downtown Los Angeles. The hospital offers a full complement of services including a Level II trauma center the Los Angeles Center for Womens Health obstetrics and pediatric services and comprehensive cardiac and surgical services. The hospital shares a legacy of humankindness with Dignity Health one of the nations five largest health care systems. Visit https://www.dignityhealth.org/socal/locations/californiahospital for more information.

The HR Coordinator supports established partnerships across the HR function with multiple Centers of Excellence (CoEs) to deliver value within a unit, facility, market, or division.  Responsible for supporting and providing a positive employee experience through onboarding as well as aligning processes to support manager and employee self-service transactions, while ensuring integrity of data maintained in various systems.  

Essential Key Job Responsibilities

Service Excellence

• Ensure needs are met in a timely manner and with the highest level of customer service in support of HR functional support, as well as manager and employee transactional HR support.
• Provide HR Policy guidance to assist employees in locating and navigating enterprise and divisional policies.
• Oversee onboarding activities for all new hires to ensure complete and accurate information is collected and entered into HR systems and to ensure positive experience for all candidates.
• Support Day One Orientation, as well as monitoring of candidate experience to ensure alignment with culture and efficiency of activities.
• Coordinate day-to-day HR administrative tasks to ensure compliance and accurate entry of data into HR systems.
• Assist and oversee initiatives for the office to include coordinating candidate interviews, employee engagement initiatives and facility specific programs.
• Partner with HR teams to design effective programs, processes, and policies to ensure standards across the facility/division are aligned within each facility and across all areas.
• Identify and implement HR best practices to align, partner and collaborate with leadership to ensure high standards of service.
• Perform ad hoc requests and assist with special projects and other tasks or initiatives as needed.

Culture

• Assists the HR leader with integrating culture standards consistent with the CommonSpirit Health’s mission, vision and values into business unit/facility/market/division practices and processes to ensure all employees experience and engage in supporting the desired work culture.

Centers of Expertise (CoE) Utilization: Collaborates with HR leaders and CoEs to support the accomplishment of business goals, objectives, and outcomes: 

• Identifies business unit/facility/service line needs to HR Leader and CoE partners for program and resource solutions that support effective people management and operational performance.
• Assists the HR leader and CoE with the implementation of programs/initiatives to increase awareness and understanding by employees and leaders.  
• Supports the HR leader and CoE partners to develop, implement, and improve processes for engagement and communication between the CoE and Business Partners that ensure the effective utilization of the CoEs on an ongoing basis.

Required Education and Experience: 

• Bachelor’s Degree, or Associates Degree with one year relevant experience, or High School Diploma/GED and three years relevant experience.  

Required Minimum Knowledge, Skills, Abilities and Training:

• Proficient with Microsoft Office, Google Applications
• Strong written and verbal communication skills, demonstrates exceptional customer service skills. 
• Knowledge of terminology and competencies demonstrated in an HR environment.