HR Coordinator - In Office - Benchmark Mortgage
Plano, TX
About the Job
Position Overview:
Benchmark believes having a positive attitude uplifts everyone around you. This is especially important for our HR Coordinator as they serve as a point of contact for employee questions. The HR Coordinator is responsible for supporting a variety of HR processes with an emphasis on ticket management and HR system administration.
Ideal candidates for this position have a strong service-oriented mindset, proven attention to detail, and excellent organizational skills.
Essential Functions of the Role:
- Serve as a point of contact for employee questions through the HR ticketing system, troubleshooting basic items and escalating complex issues.
- Maintain employee information in the Human Resource Information System (HRIS) including position, status, and name changes.
- Monitor Mortgage Loan Originator (MLO) license changes and ensure all required agreements are executed.
- Prepare and send regularly scheduled reporting for other departments.
- Process and route all department mail via Zendesk.
- Assist with processing employee onboarding and offboarding.
- Coordinate Company unemployment responses.
- Monitor expiring documents related to the I-9 and complete reverifications as required.
- Assist with the onboarding of new employees.
- Coordinate and track compliance projects, such as Motor Vehicle Reports (MVR’s), performance reviews, and labor law postings.
- Other duties as assigned.
Essential Knowledge/Skills/Abilities:
- Excellent attention to detail
- Strong communication skills
- Proven ability to prioritize and multi-task
- Excellent time management skills
- Strong organizational skills
- Ability to work across organizational boundaries
- Foundational understanding of HR concepts
- Service-oriented mindset
Experience Requirements:
- Two years of HR experience required.
- Prior HR experience preferred.
- Experience with ADP Workforce Now preferred.
Education/Licensing Requirements:
- High school diploma or equivalent required.
Working Conditions:
- Fast-paced environment.
- Requires normal vision (corrected) both close and distant.
- Requires normal hearing levels (corrected).
- Requires working at a desk to use a phone and computer for extended periods of time.
- Requires sitting, bending.
- Works effectively with frequent interruptions.
- Lifting requirements of 10 lbs. occasionally.
- Minimal travel <5%.
Along with a great culture and competitive pay, at Benchmark our full-time employees are eligible for additional benefits including:
- Medical, dental, and vision insurance
- Generous paid time off
- 8 paid holidays and an additional floating holiday
- Short-term and long-term disability
- 401k with a Company match
- Company-provided life insurance
- AND MORE!
Source : Benchmark Mortgage