HR Coordinator/Benefits Specialist - Community Action Partnership of Strafford County

*Community Action Partnership of Strafford County is mandating the COVID-19 vaccination upon employment. You must provide proof of vaccination on the first day of employment*

GENERAL DESCRIPTION

Under the direction of the Human Resources Director the HR (Human Resource) Coordinator/Benefits Specialist will be responsible for employee benefits administration, ensuring that employees receive accurate information about their benefits, such as health insurance, retirement plans. Assist with coordinating HR processes, maintaining personnel records, and supporting recruitment efforts. Collaborate with the HR Director to ensure smooth operations within the organization.

EDUCATION and/or EXPERIENCE

Associate degree

2 years of experience in benefits administration.

2 years of experience working in an HRIS system, preferably ADP.

Experience working with FMLA (Family and Medical Leave Act), ADA, Affordable Care Act (ACA), federal and state laws regarding benefits.

QUALIFICATIONS

• Familiarity with the state and federal payroll and tax rules and regulations
• Ability to maintain a high level of confidentiality regarding internal organizational information, including financial, strategic, labor relations and personnel information.
• Ability to work either independently and/or collaboratively as needed.
• Functional knowledge of cloud-based systems and spreadsheet tools required.
• Strong organizational skills, attention to detail and ability to manage many tasks simultaneously.
• Flexibility, creativity, and ability to solve problems.
• Pro-active work style with excellent follow-up and follow-through skills.
• Experience in working in an HR setting, managing confidential/sensitive information.
• Experience in communicating and leading meetings with all levels of employees.
• Experience communicating with external vendors and agencies preferred.
• Excellent written and verbal communication skills.
• Ability to think creatively and deliver benefit education materials in an easy-to-read format.
• A self-starter with exemplary organizational and time management skills.
• Ability to manage multiple tasks, shift priorities and deliver timely results.
• Adaptable to change, can do attitude.
• Meticulous and thorough.

DUTIES AND RESPONSIBILITIES

• Ensuring employees know what benefits are offered by the company, and answering any questions employees have about their benefits.

• Assist HR Director in completing benefits reporting requirements.

• Provide all ACA benefit processing and forms including reporting to federal and state agencies.
• Assist with completion of 1095 and 1094 filings.
• Assisting employees with the enrollment process on employee navigator
• Conducting employee-benefit meetings to inform employees of the benefits. Responsible for Open Enrollment support and coordination
• Conducting presentations that educate employees about their benefits.
• Informing employees about any changes to the benefits structure
• Administering and collaborating with Finance on all accounts payable and accounts receivable regarding benefits
• Oversee and administer all leaves of absences including Short-Term Disability, FMLA, and Worker’s Compensation claims coordinating any disability benefits with other leave programs.
• Process leave requests, maintain accurate records, and ensure timely communication with employees regarding leave entitlements, approvals, and denials.
• Serve as the point of contact between CAPSC and external benefits vendors, on issues related to FMLA, Short Term Disability and other related claims.
• Monitor employee leave status. Updating files, as needed.
• Create and maintain FMLA/ADA and other related files as needed.
• Maintain both hard and digital copies of employees' records.
• Assist with the recruitment process by identifying candidates, performing reference checks.
• Schedule meetings, HR events and maintain agendas.
• Perform orientations and update records of new staff.

• Provide support for the HR team related to projects, ATS (Applicant Tracking System) implementation, job description, file clean up and vendor maintenance.
• Ability to conduct new employee orientations and coordinate new hire paperwork.

• Assists and works with the Human Resources Director on tasks that have been assigned to the HR Department
• Enter hires and terminations in the HRIS system (ADP Workforce Now). Create/update employee information, as needed.
• Maintain accurate and up-to-date confidential files, records, and documentation. Enter existing employee information, as needed.
• Update reporting structures for departments/teams as requested. Ensure all electronic and hard copy employee files are up to date and accurate.
• Oversee the administration of employee benefits programs, including health insurance, 403b, life insurance.
• Assist with any internal and external audits including but not limited to tax audits, finance audits, 403b audits and workers comp audits
• Answer frequently asked questions from applicants and staff relative to standard policies, benefits, work practices, etc.
• Aid in the interpretation, administration, and support of operating policies.
• Assist with planning and execution of special events such as benefits enrollment, open enrollment, organization-wide meetings, and employee recognition events.
• Maintain employee information on the 403b website, including new hires, terms, and bi-weekly contributions.

• Ensuring compliance with company policies, relevant industry regulations, tax, and deduction laws
• Compliance reporting: BLS (Bureau of Labor Statistics), Census
• Administer health insurance and retirement benefits/plans, including enrollments, changes, and terminations.
• Reconciliation of employee benefits, including medical, cell phone, payroll, workers' compensation, etc.

• Works on cross departmental work teams, as assigned.

• Manage Employee auto insurance to ensure compliance.
• Other duties as assigned help in meeting the agency’s goals, mission, and vision.

SUPERVISORY RESPONSIBILITIES

• N/A

COMMUNICATION SKILLS

• Be able to communicate effectively with staff, elected officials, volunteers, coalition members, and the public regularly.
• Effective communication skills and ability to follow verbal and written instructions.
• Ability to read, write, and communicate instructions.

GENERAL EXPECTATIONS

• Strong knowledge of benefits standards and employment laws.
• Possess the highest level of confidentiality, integrity, fair-mindedness, and ethical conduct.
• Strong interpersonal and communication skills (ability to build relationships and gain credibility and trust).
• Strong organizational skills with ability to prioritize work and meet deadlines in a fast-paced working environment.
• Good judgment and problem-solving skills with the ability to learn new things quickly.
• Ability to work collaboratively in a remote-working environment.
• Respects confidentiality of information about agency staff, personnel issues, and other program operations.
• Actively participates in teambuilding, which includes sharing ideas and mutual support of team members.
• Consistently uses interpersonal skills that are appropriate for individual styles, personalities, cultures, the nature of the work, and the environment in which the work is being done.
• Practices honest, respectful, and direct communication as well as active listening.