HR Business Partner - Care and Help Home Care

About Care & Help

Choosing home care services in Philadelphia can be a difficult and uncertain decision. Care & Help Home Care, LLC is a trusted home healthcare provider within the Philadelphia area that is committed to providing home care services that are transparent, professional, and excellent. Our large staff of caregivers and home health aides are experienced and screened to be able to provide non-skilled and non-medical services for seniors.

Job Summary:
The Human Resources Business Partner (HRBP) will partner with Care and Help (C&H) staff to ensure business goals and objectives are met across all C&H locations. The HRBP will primarily be responsible for supporting front-line staff and management in the following areas: employee engagement, employee relations, investigations, policies and procedures, training and development, and performance management. 
 
Essential Duties and Responsibilities:   

• Establish and maintain solid working relationships with all levels of management and staff. 
• Provides guidance and support to managers and employees to assist with resolution of HR related concerns and questions.
• Provide day to day performance management guidance to management (coaching, counseling, career development, progressive disciplinary actions)  
• Conduct thorough and factual investigations in response to internal employee complaints.
• Investigates and compiles information to respond to EEOC/DOL/Fraud claims in partnership with senior HR leadership and Compliance.
• Collaborate with management and senior HR leadership to develop and implement policies and procedures as identified and needed.
• Communicates HR policies and interprets policy for staff and management. 
• Lead and participate in cross-functional working teams on strategic business initiatives. 
• Participate in incident reporting management and quality improvement efforts. 
• Works with management team to ensure timely responses and information is submitted for unemployment claims.
• Responsible for driving and supporting the performance management program
• Working with management to develop and execute employee engagement initiatives
• Work with management to identify employees at risk and devise retention strategies to retain valued staff.
• Implements and executes Corporate HR programs to management and front-line staff
• Participates (when needed) with issuing progressive discipline for situations related to an HR investigation when appropriate.
• Ensure confidentiality of employee information and confidential investigations.
• Utilize HR and company computer systems as a tool to aid in conducting complete investigations. 
• Other duties as assigned.  

Qualifications and Skills:  
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Bachelor’s degree in human resources or related field or a minimum of 5 years of experience. 
• Strong knowledge of PA labor laws and awareness of best HR practices and procedures. 
• Excellent judgment and decision-making skills.
• Ability to influence others at all levels of the organization. 
• Demonstrate strong business acumen and maintain excellent customer satisfaction levels.  
• Intermediate to Advanced skills in Microsoft Word, Outlook, and Excel.  
• Experience with HRIS systems. 
• Strong verbal and written communication skills, including the ability to communicate effectively with people from diverse backgrounds. 
• The ability to handle multiple tasks simultaneously, take initiative without direct supervision, set priorities, and thrive in a fast-paced environment.  
• Strong organizational skills.

Physical Demands:

• Must remain in stationary position for long periods of time at desk or computer.
• Requires occasionally standing, sitting, walking; using hands to finger, handle, or feel objects, tools, or controls; reaching with hands and arms; climbing stairs; hearing; talking. 

Work Environment:

• Office environment.  
• Travel will be required to local Philadelphia, PA. locations. 

Benefits:

• Medical, Vision & Dental Insurance
• PTO, Sick Time, Holidays( Including Floating Holidays)

CHHC500

ABOUT CARE AND HELP HOME CARE, LLC CARE AND HELP HOME CARE, LLC (“Companyâ€) provides non-skilled services to individuals in their homes or other independent living environments. These services include (but are not limited to) assistance with self-administration of medications, personal care such as assistance with personal hygiene, dressing, and feeding, homemaking such as assistance with household tasks housekeeping, shopping, meal planning and preparation, and transportation, companionship, respite care such as assistance and support provided to the family; and other non-skilled services. We conduct criminal background checks when required on all staff. We also conduct physicals and tuberculosis screenings for all direct care workers and office staff with direct consumer contact upon hiring and on a yearly basis. The direct care workers of the Company are required to complete a minimum of forty (40) hours of experience or practical training and a competency evaluation, or a state certification program. This training includes information regarding personal hygiene, safe transfer techniques, infection control, and basic nutrition. All direct care workers of our company also receive supervised practical training before having direct contact with a consumer or verification of prior experience.

CARE AND HELP HOME CARE, LLC (“Companyâ€) does not discriminate on the basis of race, color, national origin, ancestry, religious creed, non-job related handicap or disability, sex (which includes: sex assigned at birth, sexual orientation, gender identity, gender expression, gender transition, or transgender identity), age, use of a guide or support animal because of: blindness, deafness, or physical handicap, or any other characteristic protected by law (each, a “Protected Characteristicâ€). Further, the Company complies with the provisions of the Federal Civil Rights Act of 1964, the Pennsylvania Human Relations Act and all other applicable laws related to discrimination and fair employment practices. Accordingly, no person shall, on the grounds of any Protected Characteristic, be excluded from participation in, be denied benefits of, or otherwise be subject to discrimination in the provision of any care service provided by our agency.

DISCLAIMERS The company, in considering your application for employment, may verify the information set forth on this application and obtain additional information related to your background. We offer reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance to accommodate a disability, you may request an accommodation at any time.

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