HR Business Partner Director II - Conifer Revenue Cycle Solutions

As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost, and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!

JOB SUMMARY

The Director II, HR Business Partner consults with regional business leaders, responsible for one or more sub-service lines within a business unit. Responsibilities include the delivery of high-quality HR processes that ensure a balanced approach between the human capital needs and the goals of the organization. This position is also responsible for developing strategy with leaders that align with the overall business unit, providing consultative advice in all HR disciplines, mentoring managers and staff; evaluating potential issues and recommending solutions that meet operational needs. Additionally, this position acts as the liaison between leaders and internal HR functions to ensure up-to-date and consistent application of policies and practices throughout Conifer.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Others may be assigned.

• Interface daily with operational leaders to provide proactive human resources advice and support; act as liaison between business leaders and HR centers of expertise, collaborating on compensation, training, and development, recruiting, employee engagement, and legal matters as required.
• Proactively train and educate leaders on manager effectiveness and provide ideas/recommendations to foster improvement in employee productivity, performance and morale.
• Respond to managers and employees in an unbiased manner, providing quick resolution on employee matters including conducting investigations, diagnosing problems, and determining appropriate action. Additionally, provide coaching to employees and managers as needed to ensure minimal disruption in the work environment.
• Communicate and advise managers on Conifer’s Pay for Performance Management Cycle including setting clear goals, conducting evaluations, appropriately rating performance, and ensuring merit and bonus are in line with rating and internal equity. Provide advice on performance improvement discussions and corrective action documentation as needed.
• Coordinate recruiting needs with hiring manager to ensure the position/replacement aligns with the business strategy; advise on salary requirements; and participate in the interview process for positions at the director level and above to ensure selected candidate is the right fit and aligns with the values of the organization.
• Work closely with leaders to identify and develop internal talent, provide guidance on developmental action plans and help identify opportunities for high potentials to stretch and learn in areas across the organization.
• Identify trends and determine training needs. Develop and facilitate management training, and/or work with the training and development group for operational training needs.
• Provide guidance on federal and state laws and regulations as well as internal policies and practices. Work closely with internal legal counsel on any lawsuit, or complaints made through a government agency such as the EEOC or DOL.
• Provide guidance on annual procedures such as Employee Engagement Survey or other special projects as determined by the business or HR SMEs.

FINANCIAL RESPONSIBILITY (Specify Revenue/Budget/Expense):

• Not directly responsible for budget but expected to be cost conscience.

SUPERVISORY RESPONSIBILITIES

This position carries out supervisory responsibilities in accordance with guidelines, policies and procedures and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• May supervise HR Generalist

KNOWLEDGE, SKILLS, ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Broad knowledge of employment law, compensation, organizational planning, organizational development, and training and development.
• Strong ability to establish effective relationships with all levels of an organization.
• Strong business acumen and influencing ability.
• Action oriented and results driven, with strong focus on customer service.
• Proficient in MS Excel, Word and PowerPoint.
• Strong written and verbal communication skills.
• Strong ability to work independently and on a team to achieve strategic objectives.
• Proficient knowledge of employee relations.
• Strong ability to handle multiple projects simultaneously.
• Must be flexible and thrive in a changing environment.
• Ability to exercise discretion and independent judgment in the performance of responsibilities.
• Support Patient Services organization (includes Patient Access, Scheduling, Patient Marketing).
• Support 3 VPs as HRBP.
• Close to 5,000 team members in the organization – across the US.
• 6 direct reports – 5 HRBPs, 1 HRG.

Required

• Min 10 years HR – knowledge of all HR disciplines – compensation, employee relations, training, development, general HR
• Heavy non-exempt population
• Multi-state and multi-location experience
• People management experience of at least 5 yrs.
• Experience supporting VP level in operations.
• Must be able to travel – probably 25% (to hospital locations and corporate office)
• Can live anywhere in the US.

Prefer – not required

• Healthcare experience.
• Previous HR director experience.
• Some union experience.
• Revenue cycle experience.

Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience required to perform the job.

• Bachelor’s degree, Human Resources, business or other related degree; equivalent experience may be considered.
• 7-10 years Human Resources experience working as an HR business partner on a broad scale.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work in sitting position, use computer and answer telephone.
• Ability to travel.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office Work Environment

OTHER

• Approximately 30% travel may be required. An MVR will be run on final candidate.

Compensation

• Pay: $114,192 to $150,000 annually. Compensation depends on location, qualifications, and experience.
• Position may be eligible for an Annual Incentive Plan bonus of 10%-25% depending on role level.
• Management level positions may be eligible for sign-on and relocation bonuses.

Benefits

Conifer offers the following benefits, subject to employment status:

• Medical, dental, vision, disability, life, and business travel insurance
• Manager Time Off – 20 days per year
• 401k with up to 6% employer match
• 10 paid holidays per year
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
• For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.

Tenet Healthcare complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

#LI-EM2

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.