HR Business Partner-(3283046) - Partners Healthcare System

This role requires an onsite presence to MEE when needed (roughly 1x/month) so local candidates are required.

As a not-for-profit organization, Mass General Brighamis committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, Mass General Brighamsupports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We’re focused on a people-first culture for our system’s patients and our professional family. That’s why we provide our employees with more ways to achieve their potential. Mass General Brighamis committed to aligning our employees’ personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development—and we recognize success at every step.

Our employees use the Mass General Brighamvalues to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

General Overview

Working with a dynamic team of human resource professionals, the Human Resources Business Partner serves as an advisor to Research and Support Services departments within the Massachusetts Eye and Ear Hospital (MEE). MEE is an international center for the treatment of the eyes, ears, nose and throat. MEE is home to the world's largest vision and hearing research centers and is an affiliate of the Mass General Brigham (MGB) healthcare system. The Human Resources Business Partner provides strategic support and HR services in the areas of employee relations, compensation analysis, organizational design and development, change management, training, and communication. They will act as a culture champion, promoting our hospital's values while maintaining solid working relationships with all levels of management and staff to proactively analyze, monitor and address HR issues. The HR Business Partner will partner with leadership to strategically and proactively analyze, monitor, and address HR efforts related to improving the employee experience.

The Human Resources Partner will participate in hospital-based projects and large-scale system-wide initiatives in support of business unit(s) and/or the HR department.

Principal Duties and Responsibilities

Culture Champion:
• Consults with and advise managers on employee relation issues; proactively educate managers on policies, practices and trends to support decision making
• Provides guidance that results in a positive work environment and respectful employee /manager relations.
• Conducts analysis of patterns and concerns to identify departmental and/or systemic interventions.
• Works with the department to establish Human Capital Plans (HCP
• Ensures compliance with federal and state laws and MGB policies.
• Consults with MGB’s Employee & Labor Relations team, Office of the General Counsel and other functional departments as needed to successfully investigate and manage concerns.
• Conducts effective, thorough, and objective investigations and strive to reach equitable resolution. Using data and analytics, provides guidance and direction to managers to enhance diversity and inclusion efforts, support workplace culture, and improve employee engagement

Training and Communication:

• Creates, facilitates, and conducts specialized trainings and presentations as needed, both at the request of senior leadership and proactively. This includes routine presentations to all levels of departmental management and staff at senior leadership meetings, retreats, department-wide meetings, and smaller group meetings. Subjects and topics include HR policies and procedures and communication of initiatives impacting the department.

Compensation:

• Works with MGB Compensation to review benchmarking and market analysis
• Determines appropriate grading and ensures consistency with compensation practice
• Consults with managers and Compensation department regarding job analysis and evaluation.
• Evaluates market and equity reviews to ensure accuracy and relevance, educate managers and supervisors on market analysis, career framework and MGB compensation practices

Administrative:
• Manages PeopleSoft queue in a timely and efficient manner. Ensures compliance with MGB policies in transactions.
• Partners with appropriate staff to create procedures and technical solutions to streamline administrative processes and reporting within the department.
• Contributes to the development, enhancement, and maintenance of departmental position control systems and dashboards.

Talent Acquisition:
• Provides subject matter expertise, market knowledge, and knowledge of the operations of business partners.
• Leverages relationships with departments to set recruiters up for success.
• Participates in recruitment related events, partnerships, and strategies as needed.

Other:
• Acts as resource on committees and sub-committees for MGB HR initiatives; provides support and assistance leading HR efforts as needed to assigned business units.
• Using independent judgment, escalates issues to senior leadership as needed.
• Maintains confidentiality and respects individual sensitivities.
• Participates in all team meetings and additional projects as assigned.
• Use/s the MGB values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration
• Other duties as assigned

Qualifications
• Bachelors Degree in Human Resources, one of the social sciences, business, or a related field.
• Masters Degree in HR, Business Administration or related field a plus.
• PHR/SPHR, SHRM-CP/SCP or other HR certification strongly preferred.
• Minimum of 3 years experience in a multidiscipline Human Resources environment, including employee relations, training, compensation, and performance management.Minimum of 2 years as a Human Resources Generalist or Business Partner.
• Proficiency in Microsoft Office required; prior experience with web-based HRMS preferred.
• A combination of education and experience may be substituted for requirements

Skills, Abilities and Competencies
• Solid understanding of organizational policies, procedures, and practices as well as current state and federal labor and employment laws.
• Understanding of HR and other corporate functional departments and ability to draw on their resources as appropriate..
• Demonstrated experience in Employee Relations as described above.
• Ability to build and maintain successful relationships with all levels of the organization, achieve credibility, and influence outcomes.
• Strong negotiation and consensus-building skills, as demonstrated in proving solutions to partner requests.
• Demonstrated problem solving, conflict resolution, and decision-making skills. Ability to resolve, manage, and communicate complex issues to all levels.
• Can independently manage small projects.
• Ability to manage multiple project commitments in addition to day-to-day responsibilities.
• Well-developed written and verbal communication skills
• Strong customer-service orientation. Effective in operating in a collaborative, matrixed environment.
• Ability to work independently with limited supervision; understands when to escalate issues.
• Self-directed, motivated, and engaged; willing and able to commit the time necessary to accomplish position’s objectives
• Possess strong interpersonal skills to effectively communicate with cross functional teams including staff at all levels of the organization

Mass General Brighamis an Equal Opportunity Employer & by embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.