HR & Benefits Consulting Manager - Remote - HCM Unlocked

We are seeking a dynamic and results-oriented individual to join our team as an HR and Benefits Consulting Manager. As an employer, we value individuals who possess a strong sense of ownership, are self-driven, and demonstrate genuine enthusiasm for the work they do. This position will have responsibility to supervise 5-8 direct reports (HR and Benefits consultants) and requires a highly skilled HR and Benefits Consulting professional who has a proven ability to coach, lead, and foster a positive environment to ensure the success of your team and, as a result, create an exceptional experience for our clients.

Candidate Profile:

• The ideal candidate for this role is deeply committed to customer satisfaction. You will be responsible for understanding your clients’ unique needs; helping to ensure the longevity of their partnership with our company.
• Exceptional communication skills, both verbal and written, are essential for success in this role. You must be adept at articulating ideas clearly and promptly responding to client inquiries and concerns.
• Ownership mentality is a core attribute we seek in candidates. You should approach your work with a high level of responsibility, urgency, and accountability, consistently striving to exceed client expectations.
• This role demands a meticulous attention to detail, understanding of federal, state, and local compliance and the ability to manage multiple clients, tasks, and projects concurrently. You should be self-motivated, organized, and capable of delivering high-quality results within specified timelines.
• Enthusiasm for driving positive change and delivering exceptional customer experiences is crucial. We are looking for individuals who are passionate about HR and benefits and possess a proactive mindset in addressing challenges and seeking innovative solutions.

Essential Duties and Responsibilities:

• Direct and lead consultants to ensure extremely successful client partnerships
• Collaborate with executive leadership team
• Manage direct reports and support professional development
• Listen openly and attentively to fully understand ideas and opinions within the team
• Formulate clear objectives, strategies, and work assignments
• Manage and maintain consultants’ book of business, staff incoming assignments and utilization

Minimum Qualifications (Knowledge, Skills, and Abilities):

• Prior experience working for a benefits broker is required
• Prior experience working in a multi-client environment with medium to large sized organizations (>250 EEs) is highly preferred (i.e. HCM Vendor, Consulting Organization, TPA)
• Minimum of 5 years of experience in HR Generalist, Specialist, Consultant, Business Partner, or Benefit Specialist role, preferably in a client-facing capacity
• Prior experience managing a team of HR or benefit consultants is required
• Extensive benefits experience including the administration of various benefit programs such as Group Health, Flexible Spending Accounts, Dental, Vision, Accident and Disability, Life Insurance and Wellness benefits
• Comprehensive understanding of HR principles, practices, and regulations.
• Exceptional communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
• Highly organized with a keen attention to detail and the ability to prioritize tasks effectively.
• Professional certifications such as PHR, SPHR, SHRM-CP, active state Life/Health license are a plus.

Our commitment to an inclusive workplace:

HCM Unlocked is an Equal Opportunity Employer and committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

HCM Unlocked participates in the E-Verify Employment Verification Program