HR Assistant-Onboarding - Sendik's Food Market

Sendik's Food Markets, a Milwaukee Journal Sentinel “Top Workplace” since 2012, is a rapidly growing organization looking to hire people who thrive in a customer-oriented, fast-paced environment.  We are a family-owned business with a goal of offering our customers the best grocery shopping experience, period.  We do this by selling products of the highest quality for a great value, all while providing exceptional customer service.  We currently have 18 store locations – Whitefish Bay, Wauwatosa, Mequon, Grafton, Elm Grove, Franklin, Greenfield, Germantown, New Berlin, West Bend, Bayside, Hartland, Greendale, Brookfield – The Corners, Waukesha – Meadowbrook, Hales Corners, Marquette and Oconomowoc with a focus on continued growth.  When you accept a position with Sendik’s, you are joining our family and a team of associates that have a never quit attitude. We truly believe we have the best team that is motivated by providing the best service to our customers and each other. 

Role Title

Human Resources Assistant - Onboarding/Recruiting 

Manager

Talent Acquisition Manager 

Job Summary

The Human Resources Assistant is responsible for ensuring that all administrative functions of the Human Resources Team are completed in a timely manner.  The Human Resources Assistant is responsible for ensuring that onboarding processes and procedures are completed each week, assisting with actively and passively recruiting candidates based on volume and assisting in the administration of HR programs.

Our Values:

Service: We will treat every customer like a beloved family member or friend and find a way to say “yes” to our customers. It’s important that we engage with every customer that enters our store, and follow the 10/4 rule. At the end of any interaction with a customer, we will offer a sincere “Thank you for your business!”

Passion: We have a passion for excellence and to be the best at what we do. We will seek product knowledge and commit to quality by believing in the Sendik’s brand.

Nimbleness: Provide great solutions for our customers by exploring all possibilities and welcoming change. We will be quick to respond to our customers and use “Red Truck Service” when additional assistance is needed.

Job Responsibilities:

• Serve customers, associates, vendors and partners while modeling Sendik’s culture and providing “best in class” customer service
• Respond to candidate inquiries and provide support and assistance to resolve questions accordingly
• Plan and execute weekly new hire orientations including but not limited to, new hire calls, coordination of schedules, material preparation, hiring and processing hires within HRIS system
• Assist with filling open positions efficiently and effectively with top talent, based on volume
  • Maintain applications and correspond with candidates
  • Actively source top candidates to fill positions
  • Conduct phone interviews and schedule in person interviews with candidates for all store locations and new store locations
• Manage associate electronic files including uploading applicable documentation and ensure required forms are completed timely
• Oversee the employee referral program (BEEP)
• Perform various administrative responsibilities in support of HR programs and initiatives including:
  • I-9 management
  • Active Minor violation reporting
  • Tracking of apparel usage and order placement for apparel inventory when needed
  • Assist with Birthday coupon reporting
  • Serve as back-up for the reception desk 
  • Serve as the back-up for processing  and sending out ID badges
• Review standard operating procedures and practices; proactively seeks ways to improve upon current programs, procedures and processes
• Assist in the stores during peak holiday seasons as needed
• Complete other miscellaneous duties as assigned
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Qualifications

• Associates degree required, Bachelor's degree preferred 
• Human Resources experience preferred
• Experience in the retail industry preferred
• Ability to interact effectively with individuals at all levels, internally and externally
• Proficient in computer programs such as Word, Excel and Google Docs
• Strong communication and problem-solving skills; strong continuous improvement mindset
• Strong sense of security and ability to handle sensitive information
• Excellent attention to detail
• Excellent time management, prioritization and organization skills
• Ability to work at a fast paced and efficient manner

• Strong sense of team – ability to anticipate the needs of the team