HR Administrative Assistant/Recruiter - Excel Medical Center

Striving for a Healthier Community!

Excel Medical Center is seeking an experienced HR Administrative Assistant/Recruiter to join us in our mission to provide primary care adult medicine to the underserved community in Philadelphia!

Be a part of meaningful work by providing support our team that serves patients seeking quality healthcare.

Who are we?...

Excel Medical Center LLC is a growing primary care practice with a mission to serve the medically-underserved adult, urban population located in the Philadelphia area via our 15 primary care clinical locations.

In addition, we provide medical management in 13 Nursing Homes/Long-Term Care (LTC) setting.

We are seeking a high-energy, solutions-oriented HR Administrative Assistant/Recruiter to perform a variety of HR administrative tasks to support the Director, HR and the Excel Medical Center employees.

As HR Administrative Assistant, support the Director, HR by providing first-point-of contact/frontline services to employees, management and medical staff on critical and confidential Human Resources related issues. Job requires flexibility, as it is split between this Administrative role and serving as the primary Recruiter for key front office clinical and back office support positions.

To be successful in this role, need to be resourceful, innovative, and proactive to support our fast-paced teams at Excel Medical Center. This dynamic position requires anticipating needs, thinking critically, and offering solutions to problems with a high level of professionalism and confidentiality.

The ideal candidate genuinely takes pride in providing support and adding value to others and has experience working in a very busy environment. A sense of humor and positive attitude as well as the ability to seamlessly multi-task, maintain a realistic balance among multiple priorities, solve problems, and work autonomously are essential for this role.

Our successful HRAA/R maintains compliant HR documentation such as personnel files, benefit files , 401k folders, I-9 files and criminal background check binder. Also supports recruitment activities such as outreach to applicants, scheduling interviews, obtaining all necessary documentation for applicants and new hires and assisting with onboarding / orientation activities.

HRAA also supports and responds to HR-related needs for the HR business partners and their designated departments. Triages, as appropriate, HR related questions to Director, HR to support in the delivery of value-added service to management and employees that reflect the business objectives of Excel Medical Center. Maintains high level of confidentiality in all areas

• Acts as the primary contact for the employees and managers accessing the HR Department.
• Multi-tasks as both HR Recruiter while maintaining the HR administrative files and processes as the HR Admin Assistant.
• Handles tier one level inquiries regarding HR policy, benefits, payroll and assesses need for escalation to Director, HR.
• Supports the delivery of HR processes for the client
• Accountable for HR service delivery satisfaction to client.
• Acts as the HR administrative support for needs of management
• Interacts with co-workers, visitors, and other staff consistent with our core values.
• Manages multiple open recruitment requisitions and manages all relationships with applicants, hiring managment/supervisors.
• Understands job postings and maintains Job Postings as up to date, working with Applicant tracking application.
• Coordinates employee service events and responds to inquiries about service time
• Manages unemployment claims in a timely and efficient manner utilizing system resources and knowledge of business model - both clinical and non-clinical
• Manages all HR files/cabinets and online information
• Processes I-9 and license/certification verification as part of new hire orientation
• Audit and update HRIS system requests and application tracking system
• Manages employment verification process
• Manages Hiring process/orientation and ensuring all documentation is collected.
• Assist with special projects such as employee recognition and service events and other programs
• May support client group as HR partner under direct supervision of a HR Director
• Other HR Administrative and recruiting duties as assigned

Minimum Education and Experience Requirements:

• Min HS Diploma/equivalent
• Bachelors Degree; Human Resources or related field preferred
• HR office experience 2 or more years is a plus,
• Relevant Work Experience: Minimum of 3 years of relevant professional business experience required; Medical Office experience is a plus!
• Minimum of 2 years in HR administrative assistant function or related capacity desired.
• Recruitment experience min 6 months - 1 year with experience with applicant tracking apps, recruitment processes, and onboarding.
• Demonstrated focused customer service orientation, excellent listening & problem solving skills
• Positive, high energy approach to challenging, critical work in a very fast-paced, busy medical office setting; excellent interpersonal communication skills.
• Competent experience with HR Office suite
• Min 1 year experience with HRIS systems

• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Ability to function effectively in a high-paced and at times stressful work environment
• Extensive knowledge of office administration, clerical procedures, and record-keeping systems

• Desire to pursue a career in HR a plus

*****

OUR MISSION

Excel Medical Center strives to heal, educate and care for the community. We excel in providing adults with high quality, evidence based and preventive medicine.

We strive for a healthier community by making our clients' healthcare needs our focus and concerns.

We believe in a strong, positive and enduring partnership with our clients in managing their healthcare needs.

Primary Care

As primary care physicians we are available to provide day-to-day health care. We enthusiastically assume responsibility as our patient's first contact and principal point of continuing care. We coordinate with specialist care facilities and hospitals that we trust to provide ideal specialized care to further assess and better assist.

Behavioral Healthcare (BHI)

We understand the real life challenges our patients face living in urban setting. We have integrated our Behavioral Health treatment into our Primary Care practice to help our patients chart a course of action beyond addiction and mental/behavioral health conditions.

Preventative Care

Our preventive healthcare consists of steps taken for disease prevention. We provide these services on the basis that getting preventive care, such as screenings and immunizations, can help you and your family stay healthy.

Focus on Wellness:

We create an atmosphere that invites our adult patients to visit us, as their health care provider, from time to time, healthy or otherwise.

Excel Medical Center LLC is an Equal Opportunity Employer