Housing Supervisor from System One

Housing Supervisor - Housing Choice Voucher Program

SUMMARY:  Supervises moves, rent increases, rent reasonableness, annual re-certifications, interim changes, portability, terminations, and other transactions as assigned.  
 
DUTIES AND RESPONSIBILITIES:

• Plans, organizes and supervises the work of administrative, professional and technical employees involved in the day-to-day administration of the program.
• Understands and follows HUD regulations, the Administrative Plan and procedures.  
• Ensures staff supervised understands and follows and is trained on HUD regulations, the Administrative Plan and procedures.  
• Ensures full compliance with assigned SEMAP indicators, including Annual/Biennial HQS Inspections, HQS Enforcement, and HQS Quality Control Inspections.  Ensures full points in assigned SEMAP Indicators.  
• Provides leadership and direction in establishing program goals, objectives, and policies.
• Plans strategies specific to the area of supervision
• Investigates and resolves problems involved in the management of the program specific to the areas of supervision.
• Makes suggestions for procedure and process efficiencies and streamlining.
• Advises the Managing Director of the status and needs of the program(s)
• Writes and prepares weekly, monthly and annual reports.
• Maintains monthly SEMAP status data.
• Conducts monthly quality control file reviews, provides necessary feedback and follow up to Housing Specialists.  Ensures errors are corrected accurately and timely.
• Develops recommendations for improvement of operations and implements such improvements within delegated authority.
• Demonstrates superior seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity.
• Advises Managing Director immediately of any issues or complaints regarding discrimination, legal issues, etc.  
• Other duties as assigned

• Directly supervises employees

• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws

• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems