Housing Stabilization and Opportunity Center Coordinator - Tasks Unlimited

Minneapolis, MN

About the Job

Employees are encouraged to bring their authentic, original, and best selves to work. We'll never discriminate against anyone's background or creed. If you're good at what you do, we want you to do it at Tasks Unlimited.

This position is eligible for a $2,000 sign-on bonus!

Position Summary
The purpose of the Housing Stabilization Coordinator is to connect individuals experiencing housing instability or homelessness to the appropriate housing stabilization services. Responsibilities will include providing Housing Consultations, as well as direct support to individuals experiencing homelessness at the Northeast Outreach and Opportunity Center (NOOC).

This is a position is partially funded by a Minnesota DHS Office of Economic Opportunity Emergency Services Program (OEO ESP) grant which runs through June 2021. Grant funding may be available to extend ESP services beyond the end date, and other opportunities within Tasks’ may become available to continue employment.

Essential Job Functions
Provide trauma-responsive housing and mental health support to NOOC visitors (45%)

Conduct initial intakes and orientation to the center, building trust and rapport with new visitors to encourage further engagement
Collect demographic, outcome, and other relevant data required for HMIS, grant funding, and annual reports
Complete required documentation, including but not limited to: intake forms/assessments, individual support plans, case notes, data collection for the Homeless Management Information System (HMIS)
Provide services, such as general treatment support and service coordination for necessary mental health, housing, and other applicable services through Tasks and/or other agencies in a timely manner
Help individuals identify and reach emergency shelter, connect with the Coordinated Entry system, and learn about and connect with other housing options including mainstream housing resources or housing for those with a mental illness or other disability
Conduct housing consultation services for eligible NOOC visitors.
Establish and maintain necessary professional relationships with other community resources, agencies, and service providers as directed by supervisor

Provide Housing Stabilization Services for individuals, including consultation, transition, and sustaining services (45%)

Develop a housing focused person-centered plan based on assessment outcomes
Supporting the person in identifying their strengths, needs and wants in housing including cultural requirements and/or preferences
Supporting the person to make an informed choice in their housing transition/sustaining provider
Offering resource information for services that support non-housing related goals as identified in the person centered planning process
Coordinating with other service providers currently working with the person

Helping the person understand their rights to privacy and appeal information
Annually reassessing the person-centered plan as it relates to housing.
Assist clients in locating suitable housing in the community
Assist client in locating community resources
Performs outreach to the community and other appropriate agencies regarding Housing
Meets regularly with Clients to discuss progress, problems, and plans
Take clients for tour to potential sites
Assist clients in completing housing application

Performs other related functions and duties (10%)

Participate in staff and program team meetings, as scheduled; participate in staff committees as time allows
Maintain knowledge and understanding of current developments and issues in homelessness, mental health, and housing resources
Support Tasks Unlimited fundraising, promotional, and family events

Actual percentages may vary slightly depending on jobsite location and assigned coverage

Physical Requirements of Position
Standing                                                              Occasionally
Walking                                                               Frequently
Sitting                                                                   Occasionally
Talking or listening                                         Frequently
Stoop, kneel, bend                                         Occasionally
Reach with hands/arms                                Occasionally
Typing/Data Entry                                           Frequently
Maximum weight to be lifted                    25 pounds
Equipment Used              Tasks Unlimited van or personal vehicle, telephone, computer, copier, printer, fax machine, Tasks Unlimited internal client database, and Microsoft Office programs

Direct Reports
None

Qualifications
Education and Experience
Required

Be able to pass a criminal background check
A knowledge of local area housing resources
A knowledge of harm reduction, housing first, and other homelessness issues
Experience meeting people where they are and providing trauma responsive care
Valid driver’s license and insured vehicle

Preferred

Associate’s degree in Human Services or related field and 2-3 years of experience working with the homeless, or 4 years in a related field, such as mental health, corrections, affordable housing, or chemical health
Fluent in a non-English language or competent in the culture of an ethnic group to which 20 percent or more of the worker’s recipients belong

Knowledge Areas

Psychology – Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research messages; and the assessment and treatment of behavioral and affective disorders
Therapy and counseling – Knowledge of principles, methods, and procedures for diagnosis, treatment and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance
Sociology and anthropology – Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins
Customer service – Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Education and training – Knowledge of the principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects
Computers and electronics – Knowledge of electronic equipment and computer hardware and software, including applications
Clerical – Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology
Language – Knowledge of the structure and content of language including the meaning and spelling of words, rules of composition, and grammar
Safety and security – Knowledge of relevant equipment, policies, procedures and strategies to promote effective operations for the protection of people, data, property, and institutions

Skills

Active listening – Giving full attention to what other people are saying, taking time to understand points being made, asking appropriate questions, not interrupting inappropriately

Critical thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Coordination – Adjusting actions in relation to other’s actions
Speaking - Talking to others to convey information effectively
Time management – Managing one’s own time and the time of others
Clear judgment and decision making – Considering the relative costs and benefits of potential actions to choose the most appropriate one
Writing – Communicating effectively in writing as appropriate to the needs of the audience
Social perceptiveness – Awareness of other’s reactions and understanding why they react as they do

Complex problem solving – Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions

Abilities

Assisting and caring for clients, problem sensitivity – The ability to tell when something is wrong or is likely to go wrong, this not necessarily problem solving, only recognizing a problem
Communicating with supervisors, peers, or subordinates – Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
Establishing and maintaining interpersonal relationships – Developing constructive and cooperative working relationships with others, and maintaining them over time
Oral comprehension – The ability to listen to and understand information and ideas presented through spoken words and sentences
Gathering information – Observing, receiving, and otherwise obtaining information from all relevant sources
Deductive Reasoning – The ability to apply general rules to specific problems to produce answers that make sense
Oral expression – The ability to communicate information and ideas in speaking so others will understand
Flexibility – Ability to work a flexible schedule that may include afternoon and evening hours
Professionalism – The ability to maintain appropriate professional boundaries
Independent problem solving – Ability to set priorities, solve problems and follow through on own initiative

Tasks has always been, and always will be, committed to diversity and inclusion. We are proud to be an Equal Opportunity and Affirmative Action employer, and we do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Tasks will provide reasonable accommodation to applicants with physical and mental disabilities. We are a drug-free workplace. Tasks participates in the E-Verify program for all applicants.

Source : Tasks Unlimited