Housing Specialist - Union Position - Central City Health

• An environment that supports health and recovery.
• Person centered principles in the delivery of care.
• An environment characterized by cultural sensitivity, integrity, teamwork and trust.
• A commitment to service excellence and continuous quality improvement.
• Persons served take both an active part in their treatment and the organization.
• An atmosphere of welcoming and accessibility to people seeking our services that assures “no wrong door.”

• 14 Paid Holidays Annually.
• 18 PTO Days (less than 1 Year; 27 Days on 1st Year Anniversary).
• Benefit Coverage after 30 Days: Medical/Dental/Vision/Short-term Disability.
• Company-Paid Life Insurance.
• Retirement Savings 403(b).
• Tuition Reimbursement.
• Continuing Education Allowance.

• Ensures all actions, job performance, personal conduct and communications represent the organization in a highly professional manner.
• Completes assessments to determine housing readiness and independent living skills (on an ongoing basis), while concurrently identifying areas where support is necessary to avoid housing instability.
• Provides intensive case management services including linkages to primary and behavioral health care, substance use treatment and other community-based services and supports/resources.
• Serves as the primary point of contact in assisting individuals to collect documents necessary for housing placement; required documents may include, government issued identification, Social Security Card, Birth Record, Homeless Verification, Verification of Chronicity, proof of income and/or proof of disability.
• Provides ongoing follow up, basic motivational interviewing and goal setting with patients/families; engages individuals and establishes trusting, collaborative relationships directed toward the goal of competitive Housing in integrated settings.
• Assists individuals in searching for appropriate housing and identifying resources and social supports; assists individuals in resolving clinical and social crises in the setting(s) most conducive to full and rapid recovery.
• Provides individualized, time unlimited follow along services to assist applicants in sustaining Housing though supportive or non-supportive housing opportunities.
• Develops a curriculum to assist individuals with independent living skills, including money management, shopping, personal hygiene/grooming, cooking, and laundry.
• Collaborates with medical, dental, and behavioral health provider staff to manage overall patient health; observes and evaluates conditions, reactions, and changes in the physical and mental conditions of clients; documents incidents that impact an individual’s progress.
• Acts as a patient advocate and liaison between the patient/family and various community service agencies.
• Transports and/or accompanies patients as necessary to and from appointments.
• Assists patients with applying for and securing basic entitlements (social security, food stamps, income support etc.).
• Provides follow up contact to former program participants to ascertain their progress and offer assistance as appropriate; maintains some contact with individuals even without housing focus, if necessary, to sustain engagement; provides outreach services to individuals that appear to be disengaged from services.
• Maintains compliance with productivity requirements ensuring timely completion of documentation and data entry (within 24 hours of the kept appointment).
• Ensures quality and compliance with program outcomes, federal reports, data management, and client records; submits all necessary information as required.
• Participates in a multidisciplinary care team and identifies problems and provides feedback to team members regarding a solution; meets regularly with treatment team members to integrate independent services into the patient’s Individual Plan of Service.
• Promotes a seamless program workflow, including assisting with walk-in clients and in crisis situations.
• Demonstrates compliance with all policies, procedures, and state/federal regulations; participates in the development of agency policies and programs to assure FQHC, NCQA, and other regulatory standards.
• Takes part in performance improvement activities such as quality improvement audits.
• Participates in meetings/conferences and continuing education and demonstrates a genuine desire to develop strategies for improved agency operations and high-level patient care.
• Ensures patients’ rights are always being maintained.
• All other duties as assigned by Leadership or as indicated by a program or grant/funding source.

• Bachelor’s degree in social work or related human services field required.
• Valid Michigan LLBSW or LBSW licensure preferred.
• Current Michigan Chauffeur’s Driver’s License required; Candidates who do not have a chauffeur's license, may still apply but must acquire a chauffeur’s license within 30 days of employment. Demonstrated ability to adhere to State of Michigan driving laws, evidenced by maintaining an insurable driving record in accordance with CCH commercial auto insurance carrier required.
• Minimum of one (1) year of experience working with the housing/homeless population or Human Service field, preferred.
• Familiarity with Homeless Management Information System (HMIS) HUD Exchange preferred.
• Proficient computer skills including knowledge of Microsoft Office, EHR or other database systems.
• Experience working with patients exhibiting severe and persistent mental illness preferred.
• Ability to work cooperatively with staff and others involved in the delivery of service to patients/members
• Experience in managing multiple tasks simultaneously and meeting critical deadlines.
• Must maintain confidentiality relating to treatment in accordance with HIPAA guidelines.

Central City Health will be recognized in the community as a premier provider of accessible comprehensive behavioral and physical health care, substance abuse services, and housing opportunities that lead consumers toward self-sustainability. Our mission is to achieve wellness in the community by providing an array of primary and behavioral health care, housing and substance abuse services with dignity and respect.Vision