Housing Coordinator - Mental Health Association - Western MA

Mental Health Association is hiring immediately for a Housing Coordinator. MHA’s Housing Coordinator position is an opportunity to help change the lives of adults who are experiencing

homelessness or at risk of becoming homeless. By helping to obtain and maintain independent subsidized housing, you

can help create a home base in the community for individuals who should be thriving in the best years of their lives, not

just struggling to survive.

Working in our Next Step/Housing First Program, you will not only help ensure access to safe, sustainable housing, but

you will instill participants with the confidence and support they need to participate and have a voice in their

community. As a Housing Coordinator at MHA, you will be fully supported by a dynamic team and an organization that

truly values its employees. We have been voted the best nonprofit and best place to work three years in a row.

Based in Hampden County, with your time split between the office and being out in the field, this is an engaging,

rewarding job for a truly dedicated individual, interested in making a difference in the community and the lives of

participants requiring permanent supportive housing. This is a 9 AM to 5 PM Monday through Friday position.

Position’s Essential Functions:

Service Planning:

• Development of a comprehensive assessment to better understand and engage participants regarding their

unique strengths and experiences

• Utilizing a client-centered approach, assist participants in the development and implementation of an

individualized action plan (IAP)

• In furtherance of their IAP, ongoing follow-up with participants to assist them in meeting their goals.

Housing Stability:

• Coaching and encouraging participants to maintain their units in a manner that is consistent with the lease and

housing quality standards

• Assist participants in negotiation with the landlord for repairs and maintenance

• Coordinate with inspections to ensure units are inspected annually and on an as-needed basis

• Develop and maintain relationships with landlords

Financial Empowerment:

• Assist participants in achieving a sustainable source of income—employment, entitlements, etc.

• Educate and assist participants on how to access benefits and resources such as Social Security, EAEDC,

SNAP/Food Stamps, PVTA, and fuel assistance

Health and Wellbeing:

• Assist with scheduling primary care and psychiatric/counseling appointments to encourage support for health-related issues

• Facilitating adherence to medical and psychiatric/counseling appointments by connecting and teaching

participants to leverage wrap-around services

• Provide transportation to participants to ensure they can address their medical/psychiatric and social service

needs.

• Facilitating referrals to day programs and services to encourage meaningful community connections

Development/Additional functions:

• Attendance to required meetings, supervisions, and trainings

• Complete documentation requirements including Comprehensive assessments, progress notes

• Communicate and complete written documentation related to incidents promptly

• Perform other similar or related duties as assigned or as necessary.

Requirements

Required Knowledge, Skills, and Abilities:

• A valid driver’s license, sufficient automobile insurance, an acceptable driving record, and a safe reliable vehicle

during working hours.

• Demonstrated ability to work independently, manage time, prioritize tasks, take initiative, follow through, and

work cooperatively as a team member.

• Good oral, written, computer, and organizational skills.

• Demonstrated ability to adapt to the changing needs of the program participants.

• Strong interpersonal skills, patience, caring, and compassion.

• Must be at least eighteen years old.

Education and Experience:

• High school diploma or equivalent (GED), bachelor's degree preferred

• Requires previous experience working with people with disabilities who have experienced homelessness, and/or

Substance use/mental health challenges

• Previous experience helping individuals obtain housing preferred.

• Bilingual preferred.

• Must be compassionate and empathic with a strong desire to help.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (403B, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Long Term Disability