Houseperson - Residence Inn Columbus Downtown - Lexington Hotel Group Corporate
Columbus, OH
About the Job
Pay is negotiable with Marriott experience! $15/hr. - $18.00/hr.
Job Responsibilities
Attend to the cleaning and maintenance of all public areas of the property to ensure Guests and Associates experience a clean hotel.
· Reports to Executive Housekeeper and General Manager.
General Requirements:
· Must be available 7 days a week. No guarantee of weekends off.
· Provide the highest quality of service to the Guest at all times.
· Keep the Lobby clean, including washing windows and vacuuming.
· Clean Public Restrooms, including cleaning sink, toilet, and floor, replenishing supplies as needed.
· Clean Fitness Room, including mirrors, equipment and floor.
· Monitor and clean Guest Laundry, clean washer/dryer, table, mop floor as needed.
· Assist with room laundry when required.
· Clean offices and Front Office areas.
· Clean Associate break room, including bathrooms.
· Communicate changes in suite status with the Front Desk.
· Assist the Chief Engineer in resolving guest complaints concerning the Maintenance Department.
· Deliver cribs, roll-away beds and various related items to suites as requested by supervisor or guest.
· Know hotel emergency procedures.
· Accommodate guest special requests courteously.
· Answer guest questions regarding the hotel and local area facilities and services.
· Provide a safe work environment by following all safety and security procedures and rules.
· Adhere to all work rules, procedures, and policies established by the Owner and Management Company per the Associate Handbook.
· Other duties as assigned.
Job Requirements
We are looking for a Hotel Houseperson with a strong work ethic. You should be highly organized, and detail-oriented with solid time-management and prioritization skills. It is also important that you have excellent communication and interpersonal skills.
Specific qualifications for the role include:
- High school diploma or GED
- 1 year experience in a similar size operation required; hotel experience, preferred
Perks
Competitive pay, Comprehensive benefit packages, Hotel room discounts available around the globe, Professional development and advancement opportunities.