Houseperson Dispatcher - Worldmark Seaside Resort - Travel + Leisure Co.
Seaside, OR
About the Job
We Put the World on Vacation
At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.Please note: This position will work (2) Days as Housekeeping Dispatch and (3) Days as a Houseperson
Compensation starting at $18.00/hourly.
How You’ll Shine:
The Houseperson serves as a supporting role to the housekeeping team. This role will aid Housekeeper(s) by preparing units for cleaning upon guest departure, in the most efficient and effective manner possible while maintaining the company’s expected high quality standards. The Houseperson will be responsible for linen duties of the site, as well as the organization, maintenance and cleanliness of department storage areas. This role will adhere to the company’s safety program and maintain Occupational Safety and Health Administration (OSHA), including the new Global Harmonized System for chemicals (GHS), regulations.
The Housekeeping Dispatcher will support general Resort and Housekeeping/Maintenance operations by answering all incoming calls for housekeeping services, relaying information to the appropriate team member(s) or department and follow up on completion of expectations to ensure prompt and efficient guest satisfaction.
How You'll Make an Impact:
Houseperson
Responsible for constant cleanliness by providing housekeeping throughout the resort and ensuring a clean environment for guests. Assist housekeeping team with upkeep of supplies, deliver linen, paper products and unit amenities, strip and make bed(s), assist with cleaning as needed. Remove trash from units and floors. Coordinate and create linen and amenities bags. Receive, sort, fold, and collect soiled linen. Organize, clean, and maintain stock levels of department storage areas according to company’s cleanliness and safety standards. Deliver requested item(s) to guest units (irons, coffee, paper products, kitchen utensils, etc.).
Housekeeping Dispatch
Act as direct liaison between resort guests and housekeeping staff. Respond to all incoming guest and front desk requests for housekeeping or maintenance services. Run daily clean/dirty unit reports. Record, delegate and monitor housekeeping productivity for timely completion. Report status of assignments and communicate readiness of units to Front Desk and management. Perform basic clerical assignments. Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors.
What You’ll Bring:
Houseperson
Ability to work in a fast paced environment.
Strong ability to communicate effectively with employees, guests and owners.
Possess ability to work independently and follow instructions.
A professional appearance and positive, can-do attitude with team focus.
Valid driver’s license.
Housekeeping Dispatch
Detail oriented with organizational and time management skills.
Ability to direct personnel to achieve desired results.
Ability to prioritize customer and operational needs and requests.
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identify theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.