Housekeeping Supervisor - Le Meridien Chicago - Oakbrook Center
Oak Brook, IL
About the Job
Ripe with contemporary calm and artful sophistication, Le Méridien Chicago - Oakbrook Center is situated adjacent to its eponymous shopping destination in Oak Brook, Illinois. From this superb vantage point, hotel guests can access Oak Brook's most prominent attractions with ease, including Drury Lane Theatre, the Elmhurst Art Museum and downtown Chicago. Providing an inspiring setting to work and play, our guest rooms and suites feature contemporary artwork, luxurious bedding and state-of-the-art technology.
ROLES & RESPONSIBILITIES:
- Supervises daily Housekeeping operations including, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms.
- Assign room list to guest room attendants.
- Ensure rooms are clean and available to guests in a timely and efficient manner.
- Coordinate department’s activities with other departments to facilitate increased levels of communication and guest satisfaction.
- Assist department manager in maintaining close control and inventory of guest room and household supplies, linen and equipment.
- Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward
- Enforce procedures for the acceptance, security, and return of guest lost and found items.
JOB REQUIREMENTS:
- Minimum 3 years experience in Housekeeping, preferably in a similar capacity.
- Ability to communicate information effectively to management and guests.
- Previous lightspeed PMS experience preferred.
- Open availability mornings and evenings including weekends and holidays is required.
PHYSICAL REQUIREMENTS:
- Lift/push/pull up to 75 lbs.
- Able to bend, twist, squat, reach and walk with ease.
- Stand constantly.
We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need.
Source : Le Meridien Chicago - Oakbrook Center