HOUSEKEEPING SUPERVISOR - Courtyard Miami Dadeland

Location:

Courtyard Miami Dadeland | 9075 S Dadeland Blvd Miami Fl 33156 USA

Begin

• Explore a career in hospitality

• People taking care of people

• Have flexibility in your career

• Be an influencer in the industry

• Fulfill your purpose

Belong

• Be a part of an inclusive environment

• Be your authentic self

• Be a part of something bigger than you

• Be a part of a community far beyond our walls

Become

• We go where you want to go

• Achieve both career goals and life goals

• Adapt and grow

• Thrive on challenge and growth

Compensation: Hourly

Schedule: Full-Time

Benefits

• Health Insurance
• Dental and Vision
• Paid Time Off
• 401K
• Parking and Metro Reimbursement
• Travel Perks and Benefits
• Recognition and Rewards
• Growth Opportunities
• Holiday pay
• Free Meals
• Free uniforms
• Free life insurance
• Free short-term disability
• Exclusive Discounts via LifeMart
• …and much more!

JOB SUMMARY

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in assignment sheets/workboards. Communicate issues to next shift. Complete required paperwork.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Our Mission

We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community.

Our Vision

To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities.

Our Core Values

We Inspire People

We Embrace Innovation

We Pursue Accountability

SOCIAL MEDIA SITES

Marriott Careers: https://www.youtube.com/user/MarriottJobs

Courtyard Miami Dadeland

Website: https://www.marriott.com/hotels/travel/miacy-courtyard-miami-dadeland/

Instagram: https://www.instagram.com/courtyardhotels/?hl=en

Facebook: https://www.facebook.com/cymiamidadeland/

Maps: https://www.marriott.com/hotels/maps/travel/miacy-courtyard-miami-dadeland/

E-VERIFY

MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program.

MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.