Housekeeping Supervisor - Quail Park

• Oversee routine housekeeping duties, ensuring the team is completing daily assignment to include common areas, resident apartments, and laundry, as necessary to ensure adequate housekeeping coverage
• Ensure the housekeeping team perform their assigned duties effectively and efficiently. Manage the schedule and assign daily tasks to staff
• Responsible for hiring, training, evaluating and performance management of housekeeping staff
• Responsible for maintaining department with budgetary guidelines and ensure department goals and milestones are met adhering to department budgets
• Resolve escalating issues arising from operations and that require coordination with other departments
• Responsible for ensuring that resident apartments are maintained in a clean and sanitary manner including carpet vacuumed; furniture and surfaces dusted; floors mopped; bathroom sink, tub/shower, toilet, and all surfaces cleaned; kitchen counters, sinks and appliances cleaned; and apartment generally tidied, on a weekly basis.
• Responsible for ensuring that all community common areas are maintained in a clean and sanitary manner including halls, living room, lobby, dining rooms, elevators, public restrooms, activity areas, wellness center and other sitting areas, on a daily basis.
• Ensure resident laundry services are done efficiently and effectively; responsible for maintaining laundry supplies and laundry rooms in neat and clean condition.
• Responsible for ensuring all housekeeping supplies are maintained at an adequate supply level
• Work with the Director of Engineering to ensure that the community is in compliance with state and local regulatory agency guidelines
• Conduct weekly walkthrough inspections of apartment and common areas to ensure services performed are meeting or exceeding standards and makes recommendations for improvements to the Director of Engineering
• Maintain record of inspections

• Previous housekeeping experience in senior living, hotel or a hospitality setting
• 1-3 years of previous supervisory experience
• Must possess strong customer service and interpersonal communication skills
• Must be detail oriented and possess strong organizational skills
• Ability to read, comprehend, write, and speak English to interpret written instructions, and to communicate effectively with residents, families, and other team members
• Proficiency in basis computer skills including MS Office
• Previous experience using TELS a plus
• Must meet all health-related requirements pertaining to state licensure

• Medical, Dental and Vision Insurance (Full-Time)
• Retirement Plan Contribution Match
• Vacation and Sick Time
• Paid Holidays
• Team Member Meals

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