Housekeeping - PM Supervisor - Embassy Suites by Hilton Orlando LBV South - Caribe Royale

We are currently accepting applications for an energetic, experienced Housekeeping Supervisor to join the team here at Embassy Suites Orland Lake Buena Vista South. Our award-winning property is 300 suites with 40,000 sq. ft. of meeting, pre-function, and event space. We have a well-tenured management team, which runs this very busy hotel and convention center in an exceptional manner with high standards, expectations, and strong results orientation.

Housekeeping Supervisor is responsible for overseeing all aspects of the Housekeeping department's operations to include but not limited to cleaning operations and fulfilling guest request in a positive and friendly manner.

Essential Responsibilities:

• Supervises day-to-day operations
• Monitors cleanliness of all areas within hotel, and ensures all rooms are cleaned by the end of the shift
• Monitors room supplies, and maintains weekly inventory
• Assists with guest requests and/or complaints
• Assists with suite cleaning and/or house person duties as necessary
• Inspects (and documents) suites throughout shift to ensure the high cleanliness standards of the hotel are being maintained
• Conducts training for individual suite attendants and/or house person as necessary
• Maintains exceptional guest service standards during all guest interactions
• Maintains clear lines of communication between other departments regarding room status, necessary repairs, guest damage, safety concerns, etc.
• Follows all safety precautions regarding Bloodborne Pathogens, Fire Safety, Proper Lifting Techniques, and general Housekeeping Safety
• Perform other duties as required by the supervisor