Housekeeping Houseperson - Lodging Dynamics

To perform a combination of tasks witch maintain the hotel premises clean and safetlu manner for the guest and employees thereby contributing to a pleasant , positive guest environment.

Primary Responsibilities:
● Maintains the inventory of cleaning supplies and ensures the General Manager is
aware of inventory needs.
● Maintains all laundry equipment and informs appropriate personnel of any
maintenance needs.
● Remains knowledgeable about the hotel's facilities including but not limited to: the
hallways, the vending areas, the outdoor corridors, the lobby area, the break room,
the fitness center, the back office area, the laundry room, public restrooms, and
other public areas.
● Knows the proper methods of cleaning each area. Knows when each area should be
cleaned according to scheduled times or when needed.
● Inspects all public areas to ensure cleanliness standards have been met; reports any
problem areas to the supervisor.
● Answers guest requests, including delivering cots, cribs, towels, pillows, irons, and
ironing boards etc. to guest rooms.
● Drives hotel shuttle when asked and carries guest luggage (must have valid driver's
license and insurable by hotels' insurance carrier)
● Cleans and services assigned areas in response to special requests or problems.

Title: Housemen
Department: Rooms
Type: Select Service/Extended Stay/Full Service
FLSA Status: Non-Exempt

● Picks up noticeable trash or debris and sweeps or vacuums entry at front desk upon
arrival.
● Cleans and sanitizes telephones, door handles, and other hardware fixtures. Also
polishes chrome and other surfaces routinely.
● Dusts, cleans, and straightens furniture.
● Vacuums all areas according to a schedule or when needed.
● Responds quickly to guest, supervisor, or management requests in a friendly and
appropriate manner.
● Reports needed repairs or unsafe conditions to supervisor and guest services.
● Keeps supplies organized and stocked. Reports needed materials to supervisor.
● May occasionally assist room attendants and supervisors by cleaning guest rooms.
● May occasionally assist room attendants with heavy items such as mattresses and
soiled linens. May deliver necessary or low-stocked supplies to room attendants or
other lobby attendants.
● Cleans designated areas such as lobby, public rest-rooms, public areas and back of
house areas on hotel property.
● Collects trash throughout the hotel including room attendants' carts, vending and
room service areas, offices and rest rooms.
● Responds quickly to guest requests in a friendly manner. Follow up to ensure guest
satisfaction.
● Sorts all linen and separates and treats all stains.
● Loads articles into washer and adds specified amount of detergent, soap, or other
cleaning agent.
● Lifts clean, wet articles from the washer and places them successively into dryers for
measured time cycles. Sorts dried articles according to type.
● Folds and places items in appropriate locations.
● Soaks contaminated articles in neutralizer solution.
● Provides a professional image at all times through appearance and dress.
● Follow company policies and procedures.
Note: Other duties as assigned by supervisor or management