Join Our Team at MasterCorp, Inc.!
At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.

Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.

Don’t miss out—APPLY TODAY!

Position Overview

Responsible for consistently meeting quality and timeliness standards in the cleaning of resort property units. A Housekeeper must ensure he/she follows the company mission statement and values.

Our Values: Every associate must demonstrate our values of: 

• Integrity – We never compromise on our word.  We act with transparency – we are a trusted partner. 
• Pride – We are proud of our people and they are proud to work for MasterCorp. 
• Quality – We do things the right way and strive to continuously improve every day. 
• Dependability – We keep our promises.  We are accountable for our actions.  We meet or beat our deadlines – you can count on us. 
• Respect – We value and appreciate every member of our team.  We treat each other as we wish to be treated ourselves.  

Competencies Required

• Action Oriented – Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Optimizes Work Processes – Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates – Builds partnerships and works collaboratively with others to meet shared objectives.
• Courage – Steps up to address difficult issues and says what needs to be said.
• Situational Adaptability – Adapts approach and demeanor in real time to match the shifting demands of different situations.
• Customer Focus – Builds strong customer relationships and delivers customer-centric solutions.
• Drives Results – Consistently achieves results, even under tough circumstances.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintain a high standard of excellence
• Strip units of soiled linens
• Remove trash from units
• Clean units including but not limited to bedrooms, bathrooms, kitchens, living rooms, closets, and decks
• Report clean units as vacant and ready for inspection
• Report unit maintenance issues as per company procedure
• Report damaged, dirty or stained carpets, drapes, furniture, and linens
• Report missing inventory and supplies to Supervisor
• Perform weekly guest services cleans as directed
• Assist in maintain the cleanliness and organization of storage closets
• Attend all training sessions and perform practical application of training
• Ensure a safe working environment
• Assist in solving guest complains promptly
• Maintain a high sense of urgency so units are turned on time

Experience and Education Requirements

• Previous experience in housekeeping preferred, but not required

Other Qualifications

• Must be able to lift 25 pounds (with or without accommodation)
• Ability to make decisions
• Planning and scheduling capabilities
• Ability to read, write and do basic math
• Personal timeliness be prompt with all assignments
• A passion for cleanliness
• Strong work ethic
• Ability to learn and change behavior
• Work irregular hours

Travel Requirements

• Rarely

Work Environment

• This job operates in conditions that will include odors/dust, cleaning chemicals, and/or laundry chemicals. 

Physical Demands & Frequency

• Lifting up to 25 pounds: Frequent
• Pushing/Pulling up to 25 pounds: Frequent
• Bending and stooping: Frequent
• Sitting: Frequent
• Walking: Frequent
• Climbing of stairs/ladders: Frequent
• Standing: Frequent
• Talking: Frequent
• Hearing: Frequent
• Reaching: Frequent
• Use of hands to finger, handle, grasp or feel: Frequent

The Housekeeper is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.

MasterCorp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, MasterCorp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.