House Keeper - Silver Comet Village

Summary

The primary purpose is to perform the day-to-day activities of the housekeeping department in accordance with current Federal, State, and local standards, guidelines and regulations governing the facility, and as may be instructed by the Housekeeping Supervisor or Executive Director, to ensure that the community is maintained in a clean, safe, and comfortable manner.

Essential Job Duties and Responsibilities

• Perform the day-to-day housekeeping functions as assigned.
• Perform specific tasks in accordance with daily work assignments.
• Perform assigned tasks in accordance with established housekeeping procedures.
• Ensure that assigned work areas are maintained in a clean, safe, comfortable, and attractive manner.
• Follow established safety precautions when performing tasks and when using equipment and supplies.
• Ensure that established Infection Control practices are maintained when performing housekeeping procedures.
• Coordinate routine/terminal isolation procedures with supervisor or Executive Director.
• Clean/polish furnishings, fixtures, ledges, room heating/cooling units, etc., in resident rooms, recreational areas, etc., daily as instructed.
• Clean, wash, sanitize, and/or polish bathroom fixtures. Ensure that water marks are removed from fixtures.
• Clean windows/mirrors in resident rooms, recreational areas, bathrooms, and entrance/exit ways.
• Clean floors, to include sweeping, dusting, damp/wet mopping, stripping, waxing, buffing, disinfecting, etc. (NOTE: Ensure that appropriate CAUTION/SAFETY signs are properly set up PRIOR to performing such duties.)
• Clean carpets, to include vacuuming, shampooing, deodorizing, and disinfecting.
• Clean walls and ceilings by washing, wiping, dusting, spot cleaning, disinfecting, deodorizing, etc.
• Remove dirt, dust, grease, film, etc., from surfaces using proper cleaning/disinfecting solutions.
• Clean hallways, stairways, and elevators.
• Discard waste/trash into proper containers and reline trash receptacle with plastic liner.
• Report all hazardous conditions or equipment to the Housekeeping Supervisor or ED.
• Ensure that equipment is cleaned and safely stored at the end of the shift.
• Keep supervisor informed of supply needs.
• Report burned out light bulbs, exit lights, overhead lights, fluorescent lights, room call lights, etc., to your supervisor as soon as practical.
• Clean vacant rooms as assigned.
• Ensure that work/cleaning schedules are followed as closely as practical.
• Follow established Fire Safety Policies and Procedures.
• Assist others in lifting heavy equipment, supplies, etc., as directed or requested.
• Dispose of refuse daily in accordance with our established sanitation procedures.
• Ensure that an adequate supply of housekeeping supplies is maintained in utility/janitorial closets to perform daily tasks.
• Ensure that work/assignment areas are clean and that equipment, tools, supplies, etc., are safely always stored, as well as before leaving such areas for breaks, mealtimes, and end of the workday.
• Report all accidents/incidents to the supervisor NO MATTER HOW MINOR THEY MAY BE. (NOTE: Such occurrences must be reported on the shift in which they occur.)
• Maintain the CONFIDENTIALITY of resident information.
• Honor the president's personal and property rights.
• Clean work/supply carts, equipment, etc., as necessary/directed.
• Turn in all found articles to the supervisor.
• Perform terminal cleaning procedures, as instructed when a resident is discharged, and/or transferred to another room/area.
• Keep work/assignment areas free of hazardous objects, such as protruding mop/broom handles, unnecessary equipment, supplies, etc.
• Participates in the overall quality assessment and improvement program activities.

EXPOSURE RISK

The Housekeeper is at elevated risk for exposure to blood and body fluids.

Qualifications

• Some high school is required.
• Must have knowledge of sanitation practices.
• Must possess the ability to positively interact with staff, residents, family members, visitors, government agencies, and the public.
• Must have the ability to read, write, speak, and follow written and oral directions in the English language.

Key Competencies

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Integrity and Trust: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; does not misrepresent him/herself for personal gain.

Composure: Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can manage stress; is not knocked off balance by the unexpected; does not show frustration when resisted or blocked; is a settling influence in a crisis.

Conflict Management: Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise.

Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and does not stop at the first answers.

Listening: Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.

Compassion: Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pains of others.

Priority Setting: Spends his/her time and the time of others on what is important; quickly zeros in on the critical few and puts the trivial aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.

Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.

Peer Relationships: Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.

Language Skills

1. Ability to speak, read and write English fluently
2. Bi-lingual skills as needed

Physical CAPABILITIES

WORK ENVIRONMENT DEMANDS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ENVIRONMENT: Percent (%) of Time Inside Percent (%) of Time Outside