Hotel Starbucks Barista - Delta Hotels by Marriott Minneapolis NE

The Delta Hotels Minneapolis Northeast is seeking a part-time, hourly Barista at our Mid-City Coffee cafe in our hotel lobby. We proudly serve Starbucks Coffee.

The Starbucks Barista will provide Remarkable Hospitality and exceptional service to every guest. This position contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintain a clean and comfortable store environment. Models and acts in accordance with Starbucks guiding principles.

ESSENTIAL FUNCTIONS:

• Acts with integrity, honesty and knowledge that promote the culture, values and missions of Starbucks.
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
• Anticipates customer and store needs by constantly evaluating environment and customers for cues.
• Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
• Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
• Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
• Maintains a clean and organized workspace so that partners can locate resources and product as needed.
• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
• Follows health, safety and sanitation guidelines for all products.
• Recognizes and reinforces individual and team accomplishments by using existing organizational methods.

QUALIFICATIONS:

• No previous experience required. Some barista experience preferred.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
• Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• Available to perform many different tasks within the store during each shift.

The job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.