Hotel Manager - Krishna Ventures LLC

Lynn Haven, FL 32444

About the Job

We are looking for dedicated hotel managers to be available to travel to multiple Hotels and run operations either permanently or until a sutible replacement is found.

ESSENTIAL FUNCTIONS:

Duties and Responsibilities:

Approach all encounters with guests and employees in a friendly, service-oriented manner.
Act as an ambassador to the hotel and ensure that guests are receiving an unparalleled guest experience.
Remain readily accessible to guests and employees at all times.
Make reservations, check-in, and check-out guests as needed.
Check the guest service log upon arrival for the day, noting any guest requests, complaints, and significant events that may require attention.
Be aware of the status of the availability of rooms at the hotel on any given day to ensure revenue is maximized.
Check any meeting room needs and set-ups for cleanliness, proper set, and availability.
Maintain effective communications between all hotel departments.
Act as a problem solver as needed.
Monitor all no-show charges, research credit card discrepancies, and process charge-backs.
Conduct at least one routine inspection of the public areas of the hotel, recognizing and correcting any potential safety hazards and also addressing cleanliness issues.
Solicit guest feedback regarding hotel services and facilities and take corrective action to solve any reported deficiencies.
Investigate, report, and coordinate all hotel accidents that are employee and guest-related.
Help to grow the business through inquisitiveness at the time of reservation and check-in and through sales calls and public relations.
Monitor existing S.O.P.’s.
Assist in the selection and continuous training of staff to provide high-quality service to guests.
Count all banks and immediately report discrepancies to the General Manager.
Inspect guestrooms. Provide feedback to housekeeping and maintenance departments.
Update availability information in the Property Management System as required.
Assist in evaluating the performance of all employees.
Day-to-day management responsibilities include scheduling, motivating, assigning activities, training, and policy and procedural assessment.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations with minimum supervision.
Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests.
Must have the ability to understand complex information, and data from contrasting sources and consider, adjust or modify to meet the constraints of that particular need.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Must have the ability to work various hours and shifts per week, with an average of 40+ hours.
Other hotel-related duties as required.
Maintain regular attendance in compliance with hotel standards, as required by scheduling, which may vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.

JOB REQUIREMENTS:

Must be a United States citizen or possess a valid work permit.
Must be able to read, write and speak English.
Must have excellent organization and time management skills.
Must have exceptional detail in a follow-up.
Must be able to work well under pressure.
Must be able to accurately follow instructions, both verbally and written.
Must be professional in appearance and demeanor.
Must always ensure to be a team player.
Ability to work a flexible schedule that may include weekends and holidays.
Must have the ability to deal effectively and interact well with guests and associates.
Must have a passion for creating an exceptional experience for all guests.
Must be able to convey information and ideas clearly.
Must display exemplary example for staff.

I have read and understood the job description as stated above and accept that any of the tasks may be modified or changed. I accept responsibility for knowing the modifications and/or changes in this job description. I can perform the essential functions of the job listed above, with or without reasonable accommodation.

Source : Krishna Ventures LLC