Hotel Human Resources Generalist - Southern Management Companies, LLC.

GET TO KNOW THE HOTEL AT THE UNIVERSITY OF MARYLAND:

The Hotel at the University of Maryland (The Hotel) is a AAA 4-Diamond independent property located directly across the street from the main campus of the University of Maryland. The Hotel is a market leader in service and guest experience and the team is focused on delivering highly personalized service. The Hotel has 297 rooms with 24 suites and over 45,000 sq. ft. of event space handling events from 10 to 1,500. The Hotel’s focus on culture creates an environment for team members to thrive and provides opportunities to grow responsibility and advance their careers which is part of our Southern Difference.



WHAT WE ARE LOOKING FOR:
The Human Resource Generalist will support the Area Human Resource Manager in planning, directing, and coordinating the Human Resource administrative functions for the hotel. They are the liaison between the team members and Senior Leadership and thus act in the best interest of the organization. The Human Resource Generalist must be well versed in all areas of human resources disciplines. The overall goal is to maximize team member performance in an effort to meet the organizations strategic objectives.



WHAT WE EXPECT FROM YOU:
The Human Resources Generalist must be an operations partner to the leadership team of the hotel. They will ensure that we promote a culture of engagement, integrity, compliance driven, credibility and respect. The ideal HR Generalist must be friendly, approachable, empathetic and have strong understanding of hospitality and service. The HR Generalist will be the "boots on the ground" for helping maintain and grow the Southern and Hotel Arundel culture and having great energy, effusive positivity and a creative spirit are essential.



Scope of Responsibilities:


* Responsible for performing all administrative functions for the Human Resources department.
* Responsible for adhering to all company policies, employment laws and states statutory regulations as it relates to employment and compliance.
* Maintain an accurate and up-to-date filing system with all Human Resource related files.
* Create files for new team members and track/receive missing file documents as necessary.
* Complete employment verification requests.
* Provide support to hotel team members on the interpretation of Human Resources policies, procedures, guidelines and programs.
* Engage with hotel team members to identify recognition opportunities and contribute to team/company engagement efforts by organizing hotel team member functions, team member recognition programs and other engagement opportunities.
* Prepare and process outgoing team member correspondence disseminated internally and from Corporate accurately and effectively.
* Facilitate and complete the hiring process to include but not limited to:
o Creating position requisition in ADP
o Selecting applicants from the applicant flow based on requirements and qualifications
o Disseminating viable applications to hiring managers
o Process Promotion/Transfer requests.
o Scheduling the applicant for drug screening
o Completing background check
o Complete on boarding of new hires to include new hire paperwork
o Completing all new hire related tasks such as email set up requests, systems access, security access, etc.)
* Responsible for preparing the payroll file on a bi-weekly basis to include but not limited to:
o Verifying paid time off requests are inputted in the system
o Addressing any outstanding time edits with department heads
o Submitting status change requests to corporate payroll to ensure proper processing
o Completing the termination checklist for any termination and submitting to corporate payroll for processing
* Facilitate, track and/or provide guidance on all necessary team member training, to include new team member orientation.
* Provide managers/supervisors tools for effective coaching and counseling and assist in team member documentation as necessary.
* Assist in facilitating team member feedback and the performance appraisal process.
* Partner with the Area Human Resources manager to assist in resolving team member work concerns/issues and the need for compliance.
* Partner with Area Human Resources Manager on all disciplinary actions and/or grievances that arise at the hotel level.
* Complete and/or assist with the team member termination process as needed
* Assist in maintaining and updating the HR Handbook, Team Member Handbook, Job Descriptions and all other policies and procedures that are Human Resource related.
* Assist current and previous team members in communicating available options regarding Southern Management's benefits and retirement plans
* Understand company's emergency procedures and be able to apply them when necessary.
* Work closely with managers to complete, track and record incident reports.
* Attend hotel meetings and training sessions as necessary.
* Assist with hotel departments administratively as needed.
* Contribute to the team's effort by accomplishing tasks and assisting with projects as needed.
* Perform other duties and/or projects as assigned by Manager and/or Supervisor

JOB KNOWLEDGE & SKILLS:


* Must be able to distinguish between policies and procedures, and guidelines
* Ability to maintain confidentiality when dealing with payroll/salaries and all employment issues on a "need to know" basis
* Ability to multi-task, delegate and job share
* Excellent written and verbal communication skills
* Compute basic arithmetic and mathematical calculations
* Organized and detail oriented
* Excellent interpersonal skills
* Proficient with MS office
* Ability to work effectively in stressful, high-pressure situations while maintaining composure and guest satisfaction
* Technical knowledgeable and competency in necessary systems and software: [Outlook, MS Word applications, ADP, etc.]




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QUALIFICATIONS:


* 2 years demonstrated Human Resources experience, preferably in a hospitality or food and beverage environment
* High School Diploma or equivalent required. Associates degree in relevant field, and/or SHRM certification preferred
* Bi-lingual in the Spanish language is a plus

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled