Hotel Housekeeping Supervisor - Loves Travel Stops & Country Store

Req ID: 433840

Address: 5204 S Cedar St Pecos, TX, 79772

Welcome to Love’s!

Where People are the Heart of Our Success

Hotel Housekeeping Supervisor

The Housekeeping Supervisor maintains and promotes excellence in hospitality and customer service at all times; maintaining cleanliness of guest rooms and common areas and assisting guests in a courteous, efficient and friendly manner. Housekeeping Supervisors will provide superior guest satisfaction while attending to guest needs such as answering guest questions and needs.

How You Will Fit In

• Greet customers as you see them, speak politely, and assist customers.
• Change and replace all bed linens and towels.
• Sanitize and clean all restrooms.
• Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture.
• Vacuum/mop all floors.
• Restock all room amenities.
• Assure all rooms are set up to company standards.
• Cleans and maintains personal workstation by properly stocking it with sheets, towels, amenities, etc.
• Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public area.
• Inspect guest rooms, public areas, & heart of the house for cleanliness
• Train, motivate, coach, counsel, & discipline staff members
• Maintain a regularly scheduled cleaning program
• Prepare weekly schedule
• Maintain supply and linen inventories
• Update room statuses in the computer
• Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
• Maintain a safe facility and use safety first practices to remain accident-free.
• Other duties as assigned by your manager.

Benefits That Can't Be Beat

• Medical/Dental/Vision and Life Insurance Plans
• Flexible Scheduling
• Road to Success Program for career development
• On-the-job training
• Competitive pay (paid weekly)
• Team Member bonus program
• Holiday pay
• 401(k) with matching contributions
• Pet Insurance
• Parental Leave
• Adoption Assistance
• Employee Assistance Program

Typical Physical Demands

• Regularly required to talk and hear
• Requires standing and walking, with some bending, kneeling, stooping, crouching, crawling, and climbing
• Occasional lifting of up to 50lbs
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Work Environment

While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.

Diversity Statement

From the founding of Love’s, our leaders have been passionate about providing excellent customer experiences and helping our Team Members grow. We do both within a culture of respect and inclusion. To sustain this culture, we will welcome individuals who are diverse in experiences, age, race, gender, sexual orientation, religion and physical or mental ability. Also, we are committed to sustaining a professional working environment where ALL people feel respected. By doing these things we will cultivate diversity of thought and a spirit of innovation.

Grow Far with Love's

As a family-based company, we are committed to adhering to our values. Ensuring that each of our people has success is central to these values. The Road to Success Program offers leadership and management skills training. If management is your path, we will help you get there. As a merit-based culture, we champion creative and valuable ideas and challenging work is not only recognized but rewarded. Whether you are looking for part-time work to supplement your income or to grow into a leadership role, with Love’s, all roads lead to success!

Job Function(s): Hospitality

Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we have provided customers with highway hospitality and “Clean Places, Friendly Faces.” We are passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly.

The Love’s Family of Companies includes:

• Gemini Motor Transport, one of the industry’s safest trucking fleets
• Speedco, the light mechanical and trucking service specialists
• Musket, a rapidly growing, Houston-based commodities supplier and trader
• Trillium, a Houston-based alternative fuels expert